Inquire about the novel coronavirus

Note) Please consult between December 29th and January 3rd.

Some places don't.

1. When you are worried about whether you have been infected with coronavirus

Please select here if you do not understand Japanese.

If you understand Japanese, please choose here

2. When you want to talk about coronavirus by phone (What kind of virus? How many people are infected? etc.)

Please select here if you do not understand Japanese.

If you understand Japanese, please choose here

3. When a person visiting Japan on a trip wants to consult

Please select here

4. When you want to consult over the phone about the aftereffects of coronavirus (Long COVID, Post COVID)

Please select here

When you are worried about being infected (people who do not understand Japanese)

If you have a hospital that you often go to when you have a cold or fever, please call the hospital.

Foreigner (gaikokujin) consultation desk (Madoguchi)

03-5432-2892

・English: Monday to Friday

・Chinese (Chinese): Monday, Tuesday, Thursday

8:30 a.m. to 12:00 p.m., 1:00 p.m. to 5:00 p.m.

Tokyo Multilingual Consultation Navi (TMC Navi)

03-6258-1227

Supported languages: Easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Spanish, Portuguese, etc. Supplement: Other languages ​​will be announced on the website at a later date.

Monday to Friday 10am to 4pm

Home page a new window will open

When you are worried about being infected (people who understand Japanese)

If you have a hospital that you often go to when you have a cold or fever, please call the hospital.

Setagaya Ward Fever Telephone Consultation Center

03-5432-2910 Japanese only

(Monday to Friday 8:30am to 5:15pm)


On Saturdays, Sundays, national holidays, and hours other than 8:30 a.m. to 5:15 p.m. Monday through Friday, please consult with the counter below.

Tokyo Fever Telephone Consultation Center

03-5320-4592 11 languages ​​in addition to Japanese

When you want to consult about coronavirus (people who do not understand Japanese)

Tokyo Call Center

0570-550571 11 languages ​​besides Japanese

9:00 a.m. to 10:00 p.m.

You can also consult on rest days.

Deaf people can also consult by fax.

Fax: 03-5388-1396

When you want to consult about coronavirus (people who understand Japanese)

Setagaya Ward New Coronavirus Consultation Desk

03-5432-2111 Japanese only

(Monday to Friday 8:30am to 5:15pm)

Ministry of Health, Labor and Welfare Call Center

0120-56-5653 Japanese only

0120-76-1770 Multilingual (Tagengo)

(from 9:00 a.m. to 9:00 p.m.)

You can also consult on Saturdays, Sundays and public holidays.

If you are visiting Japan for a trip, please consult with the counter below.

Japan Tourism Agency Call Center for Foreign Tourists

050-3816-2787 English, Chinese, Korean, Japanese

You can call me anytime

You can also consult on rest days.

home page

When you want to consult about the aftereffects of coronavirus (Long COVID, Post COVID)

Even after the coronavirus is cured, there are things like the following.

・Coughing

・I feel sluggish

・My chest hurts

・Fever

Such things are called sequelae.

Aftereffects can be consulted at the window below.

Setagaya Ward Covid-19 Aftereffects Consultation Desk

03-5432-2910 Japanese only

Monday to Friday 8:30 am to 5:15 pm

*Please say, "I want to talk about the aftereffects of corona."

People who have been positive for a PCR test for 1-2 months can also consult at the hospital below.

Tokyo Metropolitan Otsuka Hospital

03-3941-3211

Monday to Friday 1:00pm to 4:00pm

*Please say, "I want to talk about the aftereffects of corona."

Tokyo Metropolitan Komagome Hospital

080-5933-4582

Monday to Friday 9:30am to 11:30am

*Please say, "I want to talk about the aftereffects of corona."

Related Links

Inquiries about this page

Life and Culture Policy Department Culture and International Division (International and Multicultural Coexistence)

telephone number 03-6304-3439

facsimile 03-6304-3710

Back to blog