Note) Please consult between December 29th and January 3rd.
Some places don't.
1. When you are worried about whether you have been infected with coronavirus
Please select here if you do not understand Japanese.
If you understand Japanese, please choose here
2. When you want to talk about coronavirus by phone (What kind of virus? How many people are infected? etc.)
Please select here if you do not understand Japanese.
If you understand Japanese, please choose here
3. When a person visiting Japan on a trip wants to consult
4. When you want to consult over the phone about the aftereffects of coronavirus (Long COVID, Post COVID)
When you are worried about being infected (people who do not understand Japanese)
If you have a hospital that you often go to when you have a cold or fever, please call the hospital.
Foreigner (gaikokujin) consultation desk (Madoguchi)
03-5432-2892
・English: Monday to Friday
・Chinese (Chinese): Monday, Tuesday, Thursday
8:30 a.m. to 12:00 p.m., 1:00 p.m. to 5:00 p.m.
Tokyo Multilingual Consultation Navi (TMC Navi)
03-6258-1227
Supported languages: Easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Spanish, Portuguese, etc. Supplement: Other languages will be announced on the website at a later date.
Monday to Friday 10am to 4pm
When you are worried about being infected (people who understand Japanese)
If you have a hospital that you often go to when you have a cold or fever, please call the hospital.
Setagaya Ward Fever Telephone Consultation Center
03-5432-2910 Japanese only
(Monday to Friday 8:30am to 5:15pm)
On Saturdays, Sundays, national holidays, and hours other than 8:30 a.m. to 5:15 p.m. Monday through Friday, please consult with the counter below.
Tokyo Fever Telephone Consultation Center
03-5320-4592 11 languages in addition to Japanese
When you want to consult about coronavirus (people who do not understand Japanese)
Tokyo Call Center
0570-550571 11 languages besides Japanese
9:00 a.m. to 10:00 p.m.
You can also consult on rest days.
Deaf people can also consult by fax.
Fax: 03-5388-1396
When you want to consult about coronavirus (people who understand Japanese)
Setagaya Ward New Coronavirus Consultation Desk
03-5432-2111 Japanese only
(Monday to Friday 8:30am to 5:15pm)
Ministry of Health, Labor and Welfare Call Center
0120-56-5653 Japanese only
0120-76-1770 Multilingual (Tagengo)
(from 9:00 a.m. to 9:00 p.m.)
You can also consult on Saturdays, Sundays and public holidays.
If you are visiting Japan for a trip, please consult with the counter below.
Japan Tourism Agency Call Center for Foreign Tourists
050-3816-2787 English, Chinese, Korean, Japanese
You can call me anytime
You can also consult on rest days.
When you want to consult about the aftereffects of coronavirus (Long COVID, Post COVID)
Even after the coronavirus is cured, there are things like the following.
・Coughing
・I feel sluggish
・My chest hurts
・Fever
Such things are called sequelae.
Aftereffects can be consulted at the window below.
Setagaya Ward Covid-19 Aftereffects Consultation Desk
03-5432-2910 Japanese only
Monday to Friday 8:30 am to 5:15 pm
*Please say, "I want to talk about the aftereffects of corona."
People who have been positive for a PCR test for 1-2 months can also consult at the hospital below.
Tokyo Metropolitan Otsuka Hospital
03-3941-3211
Monday to Friday 1:00pm to 4:00pm
*Please say, "I want to talk about the aftereffects of corona."
Tokyo Metropolitan Komagome Hospital
080-5933-4582
Monday to Friday 9:30am to 11:30am
*Please say, "I want to talk about the aftereffects of corona."
Related Links
Inquiries about this page
Life and Culture Policy Department Culture and International Division (International and Multicultural Coexistence)
telephone number 03-6304-3439
facsimile 03-6304-3710