You can also obtain a new corona vaccination certificate at a terminal installed at a convenience store, etc.
The number of businesses that can use convenience store issuance of vaccination certificates is scheduled to be expanded in the future.
“Aeon Retail” and “Co-op Shiga” is available from December 21, 2020 (Wednesday).
Overview of Convenience Store Issuance of New Corona Vaccination Certificate
(1) Service start time
July 26, 2020 (Tuesday) 6:30 am start
After the same day, every day (including weekends and holidays) can be obtained from 6:30 to 23:00 (except during maintenance)
(2) Businesses such as convenience stores that can be used (as of December 21, 2022)
Stores (PDF: 778KB) such as available convenience stores (open with the other window)
* Only stores that have introduced Ricoh terminals are eligible.
(3) Items required for use
my number card
Vaccination certificate issuance fee (per copy) 120 yen )
How to obtain at a convenience store
New coronavirus infectious disease vaccination certificate (acquisition method at convenience store) (PDF: 1,442KB) (open with the other window)
Prior confirmation
・ at a convenience store, etc. for overseas In order to obtain the inoculation certificate of
After July 21, 2020 (Thursday), the municipality where the resident card was registered at the time of vaccination, or
You must have obtained a vaccination certificate for overseas using the vaccination certificate app. there is.
*Even if you have never obtained a vaccination certificate on paper or through an app, you can issue a “domestic” vaccination certificate.
・ Please confirm that both of the following are compatible with the convenience store issuance service of the vaccination certificate.
- Municipalities with residence records at the time of vaccination
- Convenience store or other store you are going to go to
Convenience store issuance services such as copies of resident cards may differ from available municipalities and convenience stores.
For detailed correspondence, Ministry of Health, Labor and Welfare homepage (we link to the outside site) (open with the other window) Please confirm.
Notes
Refunds are not available after issuance, except in the case of printing defects.
You will be asked to check the contents yourself before issuing the card at a terminal such as a convenience store.
Please bring documents that can confirm the fact of vaccination, such as the certificate of vaccination issued at the time of vaccination and the vaccination record.
In the unlikely event that the printing is defective, please do not bring the certificate home and immediately report it to a store clerk at a convenience store or other store, and we will refund your money.
About the personal identification number of my number card
At the time of convenience store issuance, you will need to enter your personal identification number (4 digits) to assist in entering the details on the face of your My Number card.
If you enter the wrong number more than a certain number of times, it will be locked and you will need to go through the procedure at the counter.
If you forget your PIN or it is locked, you will need to go through the procedure at the window, so same-day delivery is not possible.
If you plan to use the vaccination certificate for overseas travel, etc., please apply as soon as possible.
About certification contents
If you wish to correct your vaccination record, please mail the following required documents to the application address.
Required documents
・ A copy of your identity verification document (copy so that you can see your name, date of birth, and address in Koto Ward as of the date of vaccination)
・ Copy of vaccination certificate or vaccination record
Apply to
4-11-28 Toyo, Koto-ku, Tokyo 135-8383
Koto Ward Office New Coronavirus Vaccination Promotion Office Vaccination Certificate Section
・ If you wish to correct your passport information such as your name in Roman letters and passport number,
Please contact the Koto Ward Novel Coronavirus Vaccination Call Center (0120-115-721).
・ If you are coming to the agency, please come to the new coronavirus vaccination promotion room (counter number 2 on the 8th floor of the ward office).
(To prevent the spread of infection, please complete the procedures by mail as much as possible.)
・ If there is an error in the data, etc., it cannot be issued on the same day.
If you plan to use the vaccination certificate for overseas travel, etc., please apply as soon as possible.
About exemption/relaxation of quarantine measures by presenting vaccination certificate
For countries/regions exempt from quarantine measures, Ministry of Foreign Affairs Overseas Safety Homepage (link to external site) (opens in a new window) Please confirm.
Inquiries regarding vaccination certificates
Inquiries about vaccination certificates in general
Ministry of Health, Labor and Welfare Covid-19 Vaccine Call Center
Phone number: 0120-761-770 (toll-free)
Supported languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese
Reception hours: See below (also available on Saturdays, Sundays, and holidays)
Japanese/English/Chinese/Korean/Portuguese/Spanish: 9:00-21:00
Thai: 9:00-18:00
Vietnamese: 10:00-19:00
Inquiries about vaccination certificate acquisition procedures
Koto Ward New Corona Vaccination Call Center
Phone number: 0120-115-721 (toll-free)
Languages: Japanese, English, Chinese, Korean
Reception hours: 8:30 to 17:30 (including weekends and holidays)
There are many mistakes in dialing phone numbers. When contacting the call center, please check the phone number carefully to avoid dialing the wrong number.
Related information
About the new corona vaccination certificate app (Digital Agency website) (link to an external site) (opens in a separate window)