Please select an item according to the content of your consultation.

If you have symptoms such as fever	Those who wish to receive a home care certificate
Those who are found to be positive with a test kit, etc. (flow after being found to be positive)	General consultation such as anxiety about infection
Those who have been diagnosed with a new coronavirus infection (contact information during medical treatment and during medical treatment)	Consultation about vaccination
Those who have been in contact with a patient with a new coronavirus infection	Child and Youth Support Center (Consultation on children, young people and their families)
Counseling for aftereffects	Counseling on spousal violence
Businesses in Nakano Ward (in case of an infected person in the company, etc.)

Flow of consultation about new coronavirus infectious disease

If you have symptoms or suspect that you are infected, please check the following image.

( Click to enlarge )

Those with symptoms such as fever

Those who have a family doctor

Please call the medical institution you regularly visit.

Those without a family doctor

Click here for a list of medical institutions in Nakano Ward where examinations and treatments are available.

In addition, online medical treatment, telephone guidance for medical institutions, telephone consultation for symptoms, and online application for antigen test kits are available.

• Those who are hard of hearing or who find it difficult to talk over the phone can do so by fax or LINE. (Opens in new window.)
• You can check the list of medical institutions in Tokyo from the Tokyo Metropolitan Government Bureau of Social Welfare and Public Health page (opens in a new window) .

General consultation such as anxiety and prevention of infection

You can consult about infection prevention and what to do when you have symptoms that you are worried about.

Those who are hard of hearing or who find it difficult to talk over the phone can do so by fax or LINE. (Opens in new window.)

Those who have been diagnosed with a new coronavirus infection, those who have been in contact with a patient with a new coronavirus infection

If you have been diagnosed with the new coronavirus infection, please see this page .
If you have been in contact with a patient with the new coronavirus infection, please see this page .

Businesses in Nakano Ward (in case of an infected person in the company, etc.)

If a new coronavirus-positive person occurs in the office, please see this page .

Consultation about vaccination

Vaccination in Nakano Ward (vaccination venue, schedule)

• Nakano Ward Novel Coronavirus Vaccination Call Center
  telephone number 0120-76-4040 (toll-free)
  From 9:00 a.m. to 7:00 p.m. (except January 1-3)
  Those with hearing impairments or those who find it difficult to talk over the phone can consult by fax (03-3382-7765).

General consultation about vaccination (about side effects and priority vaccination)

• Ministry of Health, Labor and Welfare Covid-19 Vaccine Call Center

telephone number 0120-761770 (toll-free)
From 9:00 a.m. to 9:00 p.m. (every day including Saturdays, Sundays, and holidays)

Consultation about new corona vaccine fraud

Phone calls claiming to be from a public health center or ward office, such as "Please transfer money so that I can be vaccinated," or "Please give me your phone number and address," are fraudulent calls. If you receive a suspicious phone call, please contact us.

Child and Youth Support Center

The Child and Youth Support Center accepts consultations on child-rearing and problems faced by young people.

telephone number 03-5937-3257
8:30 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, national holidays, and year-end and New Year holidays)

Are you troubled by violence from your spouse, etc.?

telephone number 03-3228-5556
8:30 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, public holidays, and year-end and New Year holidays)