With the spread of the new coronavirus infection, we will guide you to the contact point with many inquiries.
In each consultation, we may keep you waiting at the phone or window. Please note.
- Bunkyo Public Health Center's response during the year-end and New Year holidays [Updated December 15]
- Consultation about new coronavirus infectious disease
- About new coronavirus vaccination
- Consultation on SME support and economic support
- Consultation on child-rearing, child abuse, DV, etc.
- Consultation on human rights violations, workplace harassment, etc.
- Consultation for foreigners
- Consultation desk (we link to the outside site) of Tokyo
Consultation about new coronavirus infectious disease
♦ If you have symptoms and have a family doctor
Please contact your family doctor or a nearby medical institution directly by phone.
(note) doctor judges about inspection individually. The necessity of testing is determined based on the results of the examination, so testing is not always performed.
- Bunkyo family doctor map
- Holiday medical treatment
- Medical institution information search system
- Koishikawa Medical Association HP
- Bunkyo Medical Association HP
- List of medical institutions providing fever outpatient services (Tokyo)
♦If you have symptoms and are unsure of which medical institution to consult, such as when you have no family doctor, or on Saturdays, Sundays, nights, etc.
Holiday medical treatment | We are showing you the medical institution on duty this month. (See the link on the left.) |
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Tokyo Metropolitan Fever Consultation Center (Nurses and public health nurses are available) |
Phone number: 03-5320-4592 / 03-6258-5780 Reception hours: 24 hours (every day including Saturdays, Sundays and holidays) |
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Tokyo Metropolitan Fever Consultation Center Medical Institution Information Hotline (supported by general operators) | Phone number: 03-6630-3710 Reception hours: 24 hours (every day including Saturdays, Sundays and holidays) (Note) If you are concerned about your symptoms, please consult with a fever consultation center where a nurse or public health nurse can assist you, or a medical institution. |
♦ Those who have been in close contact with patients with the new coronavirus infection
Bunkyo Ward New Corona Consultation Desk |
Phone number: 03-5803-1824 Reception hours: From 9:00 to 17:00 (Excluding Saturdays, Sundays and holidays) |
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Tokyo Metropolitan Fever Consultation Center (Nurses and public health nurses are available) |
Phone number: 03-5320-4592 / 03-6258-5780 Reception hours: 24 hours (every day including Saturdays, Sundays and holidays) |
♦Companies, etc. with new coronavirus patients
Bunkyo Ward New Corona Consultation Desk | Phone number: 03-5803-1824
Reception hours: From 9:00 to 17:00 (Excluding Saturdays, Sundays and holidays) |
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New Corona Call Center |
Phone number: 0570-550571 Reception hours: From 9:00 to 22:00 (including Saturdays, Sundays and holidays) |
♦ General telephone consultation
For general consultations that do not correspond to the above, please contact the following consultation desk.
New Corona Call Center |
Phone number: 0570-550571 Reception hours: From 9:00 to 22:00 (including Saturdays, Sundays and holidays) |
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Ministry of Health, Labor and Welfare Telephone Consultation Service |
Phone number: 0120-565653 Reception hours: From 9:00 to 21:00 (including Saturdays, Sundays and holidays) |
Bunkyo Ward Health Service Center |
telephone number: 03-5803-1807 03-3821-5106 (Hongo Branch) Reception hours: From 9:00 to 17:00 (Excluding Saturdays, Sundays and holidays) |
Counseling desk for those who have difficulty communicating over the phone, such as those with hearing impairments
In Tokyo, we accept consultations by FAX and LINE for those who have difficulty in consulting over the phone, such as those with hearing impairments. For details, please check the website of the Tokyo Metropolitan Government. ( To the site of Tokyo Metropolitan Government )
About new coronavirus vaccination
Each call center handles different items. Please call us after confirming.
Outline of new coronavirus vaccination
Bunkyo Ward Public Health Department New Coronavirus Vaccination Call Center
Phone number: 03-6747-4593
Reception hours: From 9:00 a.m. to 8:00 p.m. on weekdays, weekends and holidays
Matters related to the ideal and fundamentals of new coronavirus vaccine measures
Ministry of Health, Labor and Welfare New Corona Vaccine Call Center
Phone number: 0120-761770
Reception hours: From 9:00 a.m. to 9:00 p.m. on weekdays, weekends and holidays
Consultation on SME support and economic support
Consultation for those who have difficulty paying taxes due to the influence of the new coronavirus
Consultation organization: Taxation Section, Taxation Section ☎03(5803)1156
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays)
Consultation on support for small and medium-sized enterprises (including consultation at the counter)
Counseling organization: Tokyo Chamber of Commerce and Industry Bunkyo Branch (Civic Center B2F) ☎03(5842)6731
Reception hours: Please check the website of the Tokyo Chamber of Commerce and Industry.
Counseling about living difficulties (consultation at the counter is also available)
Counseling agency: Life and Welfare Section Counselor (Civic Center 9F) ☎03(5803)1216
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays)
Consultation on child-rearing, child abuse, DV, etc.
Counseling about violence from a spouse, etc.
Counseling on spousal violence and family relations (consultation at the counter is also available)
Counseling agency: Life and Welfare Section Counselor (Civic Center 9F) ☎03(5803)1216
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays)
Counseling about violence from a spouse or partner (consultation via e-mail is also available)
Counseling agency: DV Counseling + (Cabinet Office Gender Equality Bureau) ☎0120(279)889
Reception hours: Open all year round, 24 hours
Email form URL (external link)
Counseling on violence and damage from spouses, etc.
Counseling agency: Bunkyo Ward Spousal Violence Counseling and Support Center ☎03 (5803) 1945
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays, year-end and New Year holidays)
Counseling for spousal violence and family relations
Counseling agency: Bunkyo Ward Gender Equality Center Counseling Office ☎03(3812)7149
Note) Make a phone reservation in advance
Reception hours: Monday 10:00 to 16:00 (reception until 15:00), Wednesday 14:00 to 20:00 (reception until 19:00), Friday 10:00 to 20:00 Until 00:00 (reception until 19:00), (excluding holidays, year-end and New Year holidays, cleaning days of the entire building)
Consultation about child care
Consultation about child abuse
- Counseling agency: Child Counseling Section, Children and Families Support Center (consultation only) ☎03(5803)1109
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays)
- Counseling agency: Child Guidance Center Nationwide Dial ☎189
Reception hours: Open all year round, 24 hours
Concerns and worries about children's education
Counseling agency: Bunkyo Ward Education Center General Counseling Room Phone education consultation ☎03 (5800) 2595
Bullying Telephone Consultation ☎03(5800)2596
Reception hours: Open all year round, 24 hours
Consultation on human rights violations, workplace harassment, etc.
Human rights issues related to the new coronavirus infection
Counseling agency: Tokyo Metropolitan Government
Consultation for foreigners
Call center for foreign tourists (available in English, Chinese, Korean, and Japanese)
Consultation agency: Japan Tourism Agency ☎050 (3816) 2787
Reception hours: Open all year round, 24 hours
For foreigners
Counseling agency: Foreign language human rights consultation dial (Ministry of Justice) ☎0570 (090) 911
Reception hours: Monday to Friday 9:00 to 17:00 (excluding holidays and year-end and New Year holidays)