New coronavirus infectious disease consultation counter, preventive method

table of contents

About consultation desk concerning new coronavirus infectious disease (Tokyo Bureau of Social Welfare and Public Health homepage) (link to the outside site) (open with the other window)

Simultaneous epidemic of new coronavirus infection and seasonal influenza

Consultation counter for those with symptoms such as fever

If you have any of the following symptoms, please consult your family doctor or the Tokyo Fever Consultation Center.

  • If you have any of the strong symptoms such as shortness of breath (dyspnea), strong fatigue (fatigue), high fever, etc.
  • If you have relatively mild cold symptoms such as fever or cough, please be sure to consult us if the symptoms persist for more than 4 days. The same applies to those who must continue to take antipyretics etc.)
  • Elderly people, those with underlying diseases, and pregnant women who have relatively mild cold symptoms such as fever and cough

*Note: You can also search for a list of medical and testing medical institutions in Tokyo that offer fever outpatient services on the Tokyo Metropolitan Government website below. Please make sure to call in advance before visiting.

List of medical institutions carrying out fever outpatient (Tokyo Bureau of Social Welfare and Public Health homepage) (link to the outside site) (open with the other window)

If you have a family doctor

Please contact your family doctor by phone.

* Note: In some cases, regular examinations and fever patients may be examined at different times, so please be sure to call and confirm.

If you do not have a primary care doctor or your primary care doctor is out of hours

If you do not have a primary care doctor or if your primary care doctor is out of hours, please contact the Tokyo Fever Consultation Center.

Tokyo Metropolitan Fever Consultation Center (Nurses and public health nurses are available) (24 hours a day, including Saturdays, Sundays, and holidays)

  • 03-5320-4551
  • 03-5320-4411
  • 03-6258-5780
  • 03-5320-4592

*Note 1 For those with hearing impairments: Fax 03-5388-1396

*Note 2 Supported languages: Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish

Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dedicated Phone (General Operators Handled) (24 hours, including Saturdays, Sundays, and holidays)

Due to the increase in the number of consultations, in addition to the above-mentioned fever consultation center, a new dedicated phone specializing in medical institution information has been established. If you are concerned about your symptoms, please consult with a nurse or public health nurse at the above-mentioned fever consultation center or a medical institution.

  • 03-5320-4327
  • 03-5320-5971
  • 03-5320-7030

Tokyo Temporary Online Fever Medical Center

In Tokyo, in response to the simultaneous epidemic and spread of the new coronavirus infection and influenza this winter, in response to the urgent need for fever outpatients due to the spread of infection, an online We are implementing the "Tokyo Temporary Online Fever Medical Center" that provides medical care.

Please check the link below for usage and details.

Tokyo temporary online fever medical treatment center (Tokyo homepage) (link to the outside site) (open with the other window)

List of medical institutions in the city where online medical care is available

For the latest information, please check the list of medical institutions that support online medical care (Ministry of Health, Labor and Welfare website) (link to an external site) (opens in a separate window) .

List of medical institutions in the city where online medical care is available
Medical institution name location telephone number Presence or absence of medical treatment using the telephone for medical treatment, etc. Presence or absence of medical treatment using phone calls for follow-up visits Correspondence clinical department
1 Arakawa Co-op Clinic 4-54-5 Arakawa, Arakawa-ku 03-3802-2601 × internal medicine
2 Medical Corporation Inaba Kids Clinic 4-7-1 Minamisenju, Arakawa-ku BiVi Minamisenju 3F 03-5 03-5604-1710 Pediatrics
3 Department of Otorhinolaryngology and Allergy, Medical Corporation Shinkenkai Imperial Topaz 1F, 5-23-5 Higashiogu, Arakawa-ku 03-6240-8741 otorhinolaryngology
Four Ogu Station Front Internal Medicine Clinic 7-25-3 Nishiogu, Arakawa-ku 03-5855-0979 Internal Medicine Cardiology Neurology
Five Social Medical Corporation Isseikai Kimura Hospital 1-1-1 Minamisenju, Arakawa-ku 03-5615-2111 〇 We may not be able to accept depending on the symptoms. 〇 We may not be able to accept depending on the symptoms. internal medicine surgery
6 Sophia Clinic 4-9-10 Machiya, Arakawa Ward 03-3892-4514 × internal medicine
7 Suzuki Children's Clinic 3-21-5AY Building 1, Nishiogu, Arakawa-ku 03-5855-3030 Pediatrics
8 Hatano Otolaryngology 7-1-1 Minamisenju, Arakawa-ku Acresty Minamisenju 304 03-6806-8733 otorhinolaryngology
9 Marufuku Home Clinic 4-27-3 Nishiogu, Arakawa-ku 03-6807-9810 Internal Medicine Pediatrics
Ten Miyanomae Clinic 2-3-2 Nishiogu, Arakawa-ku 03-3800-7111 × internal medicine
11 Ueno Pediatric Clinic 1-13-22 Minamisenju, Arakawa-ku 03-3806-4970 × Pediatrics
12 Reiwa Arakawa Clinic 2-1-20 Nishiogu, Arakawa-ku 03-6807-8021 ×

Pregnant women and children (physical requirements apply)

Internal Medicine/Surgery

Consultation desk for those who have no symptoms but are concerned about infection

If you do not have any symptoms, please contact the following for consultation regarding anxiety about the new coronavirus infection and what to do when symptoms appear.

  • Tokyo COVID-19 Omicron Stock Call Center (Saturdays, Sundays, and holidays, 9:00 a.m. to 10:00 p.m.): 0570-550-571
    *Note 1 For those with hearing impairments: Fax 03-5388-1396
    *Note 2 Supported languages: Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish
  • Arakawa Ward Health Prevention Division, Infectious Disease Prevention Section: 03-3802-4243 (8:30 a.m. to 5:15 p.m., excluding Saturdays, Sundays, and holidays)

Other consultation desks, etc.

Consultation counter for new coronavirus infectious disease (for those who have difficulty in consulting over the phone, such as those with hearing impairments)

About the consultation counter for the new coronavirus infectious disease (for those who have difficulty in consulting over the phone, such as those with hearing impairments) (Tokyo homepage) (link to an external site) (opens in a separate window)

Q&A about the new coronavirus infection (created by the Ministry of Health, Labor and Welfare)

Q&A (Ministry of Health, Labor and Welfare homepage) about new coronavirus (link to the outside site) (open with the other window)

Implementation of free PCR tests (Tokyo)

In response to the outbreak of Omicron strains in the community, as a temporary measure in Tokyo, from December 25, 3rd year of Reiwa, asymptomatic citizens who feel anxious about infection, such as being in an environment with a high infection risk, We offer free PCR tests.
Please see the link below for details.
Free business for PCR tests (Tokyo Bureau of Social Welfare and Public Health homepage) (link to an external site) (opens in a separate window)

Distribution of antigen qualitative test kits

Those who have symptoms suspected of being infected with the novel coronavirus or those who have been in close contact with someone who is asymptomatic can apply for the antigen qualitative test kit distribution project implemented by the Tokyo Metropolitan Government.

Distribution of antigen qualitative test kits (implemented by the Tokyo Metropolitan Government) (link to an external site) (opens in a new window)

Covid-19 Aftereffects Consultation Desk (Tokyo)

New coronavirus correspondence related information for expectant mothers and infants

New coronavirus correspondence related information (Ministry of Health, Labor and Welfare homepage) for expectant mothers and infants (link to the outside site) (open with the other window)

New coronavirus correspondence related information for the elderly

About correspondence to new coronavirus infectious disease (to elderly people) (Ministry of Health, Labor and Welfare homepage) (link to the outside site) (open with the other window)

New coronavirus response related information for medical institutions and welfare facilities

Findings (simplified version) obtained from cluster surveys at medical institutions, welfare facilities, etc., including those with breakthrough infections (National Institute of Infectious Diseases homepage) (link to an external site) (opens in a separate window)

[To all foreigners] About the new coronavirus disease

[To all foreigners] Page about the new coronavirus disease

Basic infection prevention points

New Coronavirus Infectious Disease Infection Prevention Handbook for Tokyo Residents (link to an external site) (opens in a new window)

Practice cough etiquette and wash your hands frequently

When you cough or sneeze, use a mask, tissue, handkerchief, the sleeve of your clothes, or the inside of your elbow to cover your mouth and nose.

Keep social distance (appropriate distance)

Please keep a distance of about 2 meters (at least 1 meter) between people.

Let's avoid the 3 Cs

Avoid "closed spaces with poor ventilation", "crowded places" and "close-range conversations".
If unavoidable, ventilate the room, do not speak loudly, and avoid talking at a distance where you can touch your hands.

In addition, it is effective to prevent infection by keeping sufficient sleep and eating a well-balanced diet on a regular basis to improve immunity, and disinfection with alcohol disinfectant.

"Five situations" where the risk of infection increases

  • Social gatherings that involve drinking alcohol, etc. Drinking reduces alertness and tends to raise your voice, so be careful.
  • The risk of infection increases compared to a large number of people and eating and drinking for a long time and eating for a short time. Also, you need to be careful when eating and drinking with a large number of people, as they tend to be loud.
  • The risk of infection such as conversation splash infection without a mask increases. You need to be careful even in the company such as cars and buses.
  • Shared living in a small space Be careful as closed spaces such as dormitory rooms and toilets are shared.
  • Change of place of residence When you change your place of residence, such as when you take a break from work, the risk of infection may increase due to looseness and changes in the environment. Be careful in rest rooms and smoking areas.

About masks and disinfectants

About physical condition management

In order to notice changes in your physical condition early, it is important to know your normal state.

  • Body temperature Use a thermometer to know your normal temperature.
  • Breathing Approximate resting breathing rate, breathing condition (easily breathing, shoulder breathing, large chest movement, whistling, wheezing, etc.). Normal and calm is about 12 to 18 beats per minute (in adults).
  • Pulse Measure your resting pulse rate. You can easily measure your pulse rate by placing your finger or palm on your wrist, the base of your neck, or your left chest (where your heart is).
    1. Prepare a watch that can measure the second hand and keep it quiet.
    2. Place your finger (or the palm of your hand) where you can feel your pulse, such as your wrist or the base of your neck, and count your pulse for 15 seconds.
    3. Multiply that value by 4 to get your resting pulse rate per minute. Normal and calm is about 50 to 100 beats per minute (in adults).
    4. Keep your finger on it for a while and see if the pulse rhythm is regular.

This article is also read

inquiry

Health Department Health Prevention Section Infectious Disease Prevention Section

〒116-8502 2-11-1 Arakawa, Arakawa-ku

Phone number: 03-3802-3111 (extension: 430)

 

Fax: 03-3807-1504

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