To those who have been diagnosed with a new coronavirus infection

From February 13, 2021, the new coronavirus infectious disease has been stipulated as an infectious disease such as new strains of influenza under the "Act on Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases" (hereinafter referred to as the "Infectious Diseases Act"). Based on the Infectious Diseases Control Law, public health centers are broadly categorizing those who have been diagnosed as positive into "work restrictions," "proactive epidemiological surveys and identification of close contacts," and "hospitalization recommendations and recuperation support."

What should I do if I am diagnosed positive?

If the medical institution that took the test gives a positive diagnosis, the medical institution will notify the public health center of the outbreak. After receiving the notification, the public health center that has jurisdiction over the location of the positive person will contact you.

After September 26, 2022, there will be a review of the notification of all cases, and only those who fall under the following four categories will submit an "occurrence notification".

(a) Persons aged 65 or older (b) Persons requiring hospitalization (c) Persons at risk of severe disease who are deemed by a doctor to require administration of new coronavirus infection therapeutic drugs or new oxygen administration (d) Pregnant women

Those who do not fall under any of the above four categories can apply for accommodation and food delivery, and receive health observations by registering at the Tokyo Positive Registration Center (opens in a new window) .
Please see below for information on how to register and where to consult.
Click here for those who have undergone an examination at a hospital
▼For those who tested positive with the test kit, click here .

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Restrictions on work (those who have reported an outbreak)

Prefectural governors can restrict employees from engaging in work that may spread infectious diseases. Based on Article 18 of the Infectious Diseases Act, we will restrict work for those who have been diagnosed with a new coronavirus infection.

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Treatment period and precautions during treatment

How long is the medical treatment period (reviewed on September 7, 2020)

A period of 7 days from the date of onset (or the date of examination if no symptoms) and 24 hours after symptoms have subsided.
* “Symptom relief” refers to a state in which fever is relieved without the use of antipyretics and respiratory symptoms tend to improve. In addition, asymptomatic patients will be recuperating for 7 days from the date of examination if they continue to be asymptomatic.

Click here for the website of the Ministry of Health, Labor and Welfare (opens in a new window)

medical treatment period

*If you continue to feel unwell and want to extend your medical treatment beyond the prescribed period, please call the Nakano Ward Public Health Center Novel Coronavirus Consultation Telephone (03-3382-6532) before the scheduled end date. We will consult with you about whether you need to extend your medical treatment, and if necessary, we will adjust the examination. If the medical treatment is extended by self-judgment, the extension period cannot be written on the medical treatment certificate.

Precautions during medical treatment

・During the medical treatment period, you will be asked to refrain from going out, so you will not be able to commute to work, school, nursery school, etc. (including part-time jobs and lessons).

・In the case of symptoms, if 24 hours have passed since the symptoms subsided or if there are no symptoms, go out or interact with people for a short time, do not use public transportation when traveling, and stay in contact with people when going out or in contact with people. It is permissible to go out for the minimum necessary amount, such as shopping for groceries, on the premise that you will take voluntary infection prevention actions such as wearing a mask when you go out.

[Reference] Support for those undergoing medical treatment (Tokyo Metropolitan Government website)

For information on the health and medical care provision system for patients undergoing medical treatment due to the novel coronavirus infection, please refer to "Support for those undergoing medical treatment" (Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government) .

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About active epidemiological research

For those who have been notified by a medical institution, the course of symptoms from onset to the present, behavioral history before and after the onset, underlying illnesses, and presence or absence of cohabitants (including name, date of birth, telephone number), etc. Do your research. * Active epidemiological surveys are conducted effectively and efficiently, taking into account the priority of those who are at high risk of becoming seriously ill.

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About future medical treatment

We will decide the place of treatment according to the situation of the positive patient. All arrangements for hospitals and accommodation facilities (designated hotels in Tokyo) are made in Tokyo, so you cannot decide on your own.

home care

How to spend time at home

Handbook for home care recipients (opens in new window)

grocery assistance

If you are not eligible for the report, please register with the Tokyo Positive Person Registration Center (opens in new window) (opens in new window) and apply from there.

Those who have been notified of the outbreak can apply to the Home Care Support Center via the web form or by phone.

Rental of pulse oximeter

 A pulse oximeter is a medical device that measures blood oxygen saturation and pulse through the skin. 

If you are not eligible for the report, please register with the Tokyo Positive Person Registration Center (opens in new window) (opens in new window) and apply from there.

For those who are undergoing health observation at the follow-up center in Tokyo or at the Nakano Ward Public Health Center, we are lending a pulse oximeter, giving priority to those with a high risk of aggravation, such as those with underlying diseases.
(The public health center will decide which one to receive health observation from, depending on the current symptoms, the risk of aggravation, and the period of recuperation.)

*Please refer to "Pulse Oximeter" (PDF: format 55KB) for information on returning.

If you have any problems while recuperating at home

Among those receiving home care, we provide consultations when they notice changes in their physical condition, and provide support for problems during treatment, such as delivery of food and pulse oximeters.

Home Care Support Center (Uchisapo Tokyo) (opens in a new window)

Available hours: 24 hours Phone number: 0120-670-440

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Please prepare the things you generally need for hospitalization (health insurance card, medicine notebook, pajamas/room clothes, underwear, room shoes, toiletries, cash, etc.). Different hospitals may have different requirements. When the medical institution to be hospitalized is decided, the public health center will provide a detailed explanation.

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Accommodation medical treatment

How much does hospitalization and accommodation cost?

You can use the medical expenses public expenditure system for hospitalization expenses.

There is no cost burden for accommodation medical treatment (hotel medical treatment). However, rental fees for pajamas, towels, etc., and fees for shopping at the store will be paid by yourself.

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To apply for accommodation

If a positive person wishes to be admitted to an accommodation facility, he or she can apply directly. Currently, in addition to the conventional lodging and sanatorium facilities, new sanatorium facilities for cases of spread of infection have been established, allowing people to enter if they are asymptomatic.

Lodging facility

For details, please refer to "How to Apply for Accommodation Treatment" (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health) .

Nursing homes during the spread of infection

For details, please refer to the information on sanatorium facilities for the spread of infection (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health) .

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Contact information when symptoms worsen for home care patients, hospitalized patients, or those on the waiting list for admission to a hotel

Depending on the number of infected people, you may have to wait for several days before being admitted to the hospital or hotel. If your symptoms worsen during that time, please contact us at the number below.

Tokyo Metropolitan Government "Follow-up Center for Home Care Patients" (opens in a new window)

  • Available time: 24 hours
  • Phone number: Not publicly available. We will inform you when we contact you by SMS (Short Message Service) or active epidemiological survey.

Nakano Ward "New Corona Consultation Center"

  • Available hours: Weekdays 9:00 a.m. to 5:00 p.m.
  • Phone number: 03-3382-6532

Ambulance (dial 119) Only in cases of high urgency

If symptoms such as fever, cough, and dyspnea are severe, and SpO2: 93% or less on a pulse oximeter (a machine that measures blood oxygen saturation), or if you or your family deem it necessary, please call an ambulance. Please do When calling an ambulance, be sure to tell them that you are a patient of the new coronavirus infection.

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When you are told by a medical institution to observe your health

After it turns out to be positive, medical institutions, etc. may conduct health observations for patients receiving medical treatment at home. For details, please see Health Observation by Medical Institutions (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health) .

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Inquiries about this page

Health and Welfare Department Health Prevention Division (Nakano Ward Public Health Center)

2-17-4 Nakano, Nakano-ku, Tokyo 164-0001

telephone number 03-3382-6500  fax number 03-3382-7765  Mail form
Reception time 8:30 a.m. to 5:00 p.m.

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