The scale of the new coronavirus infection is expanding, and we do not know when it will be infected. There is a possibility of a simultaneous epidemic with seasonal influenza this winter. Prepare now for the simultaneous epidemic.
○If you have symptoms such as fever or sore throat ○About consultation and support
About the year-end and New Year correspondence of the Tokyo Temporary Online Fever Medical Center
In order to respond to the shortage of fever outpatients due to the spread of infection this winter, the Tokyo Metropolitan Government will provide online medical treatment for those who have a fever or other illness and wish to receive medical treatment or prescription medicine. We run a medical center. During the year-end and New Year holidays, the consultation hours are extended to 24 hours.
Target audience
Those who meet all of the following requirements are eligible.
(1) Living in Tokyo. (Those who are in Tokyo at the time of online medical treatment)
(2) be between the ages of 13 and 64; (Those with underlying diseases and those who are pregnant are not eligible)
(3) Self-examination with a new coronavirus test kit *1. (Both positive and negative are acceptable.)
(4) Suspected new coronavirus infection such as fever, influenza, etc. (In addition, if you have already been confirmed positive for the new coronavirus infection at a medical institution or have registered with the Tokyo Positive Person Registration Center, please consult with Uchisapo Tokyo or the Home Care Follow-up Center. *2)
*1 Limited to those approved by the government as in-vitro diagnostic drugs or over-the-counter drugs.
*2 If you want to receive medical care while receiving treatment at home for the new coronavirus infection, those who have received a confirmed diagnosis at a medical institution should go to the medical institution where they were diagnosed, and those who have registered with the Tokyo Positive Person Registration Center should go to their homes. Please contact the Recuperation Support Center (Uchisapo Tokyo 0120-670-440) or the Home Care Follow-up Center. For more information, please click here (link to an external site) .
About cost burden
When using the above medical care centers, you will be required to pay your own costs, just as you would when you visit a regular medical institution. Please understand that the amount will vary depending on the contents of the consultation and the copayment rate of health insurance. (If you receive a positive diagnosis of COVID-19 as a result of the medical examination, you will be responsible for public expenses.)
Consultation hours
From 9:00 to 24:00 (including weekends and holidays)
* From December 29, 2020 (Thursday) to January 3, 2023 (Tuesday), medical care will be provided 24 hours a day (0:00 to 24:00).
Detailed information and usage
Please check from the Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website (link to an external site) .
Preparations that can be made from now on in case of emergency
1. Please prepare a new corona antigen test kit
If you test negative for COVID-19, you may have seasonal flu. Prompt administration of anti-influenza virus drugs is effective for seasonal influenza. When you have symptoms such as fever and cough, you can use an antigen test kit that has been approved as a drug to test whether you are infected with the new coronavirus.
Keep an antigen test kit for the new coronavirus on hand so that you can get a diagnosis and the necessary treatment sooner. Prepare an antigen test kit labeled as "in vitro diagnostic drug " or " class 1 drug " (*approved by the government, not for "research use"). 
In addition, those who have symptoms suspected of being infected with the new coronavirus or those who have been in close contact with the new coronavirus can apply for the antigen qualitative test kit distribution project implemented by the Tokyo Metropolitan Government. 
2. Request for vaccination
Vaccines are effective in preventing the onset of symptoms such as aggravation and fever and cough. In addition to the new corona vaccine, please consider getting the seasonal flu vaccine.
New Corona Vaccine Information (Kita Ward Homepage)
Information on influenza vaccination for the elderly (Kita City website) 
3. Please always have over-the-counter antipyretic analgesics, etc.
Prepare over-the-counter antipyretic analgesics in case you need to be treated at home.
Please use after confirming the usage and dosage. If you have any concerns, please consult a pharmacist at the time of purchase. 
For a list of over-the-counter drugs that contain the same ingredients as those for medical use, please see the website of the Tokyo Pharmaceutical Association.
Public Interest Incorporated Association Tokyo Pharmacists Association (link to an external site)
*Please see the PDF file "Over-the-counter drugs containing the same ingredients as medical drugs" at the link above.
4.Food and daily necessities you want to prepare
It is safe to stockpile food and daily necessities for one week as a guide.
grocery example
- Hydration (sports drink, oral rehydration solution, jelly drink, etc.)
- Food that is easy to eat even when you are not feeling well (retort porridge, packed rice, udon noodles, etc.)
- Food that can be easily eaten without cooking (retort pouch food, canned food, instant soup, instant miso soup, frozen food, etc.)
Examples of daily necessities
Thermometer, hand sanitizer (alcohol, etc.), mask, detergent, garbage bag, sanitary goods, toilet paper, tissue paper, disposable diapers, milk powder, etc.
5.Confirmation of treatment environment such as isolation for home treatment
Confirmation of living environment
If you have an infected person living with you, isolate yourself at home.
Covid-19 home isolation
- separate the living room
- Separate meals (do not eat together)
- Separating toilets or implementing disinfection after toilet use
- Make the order of bathing for positive people last or separate bathing days
Take infection control measures at home, such as ventilation in the room and disinfection of touched places (doorknobs, handrails, etc.).
Preventing the spread of seasonal influenza
- Thorough cough etiquette (do not cough or sneeze at others)
- When coughing or sneezing, wear a non-woven mask as much as possible
- If you do not have a mask when coughing or sneezing, cover your mouth and nose with a tissue or the inside of your arm, and do not turn your face to others.
- Throw away tissues containing nasal discharge or phlegm in the trash immediately, and wash your hands immediately after catching a cough or sneeze with your palm.
Confirmation of sanitary environment
Avoid sharing linens (towels, sheets, pillows, etc.), tableware, toothbrushes, and other personal items with people living with you.
Pay particular attention to washroom and toilet towels.
If you have symptoms such as fever or sore throat
If the new coronavirus infection and seasonal influenza occur at the same time, there is a possibility that fever outpatients will become tight. If the risk of aggravation is low and the symptoms are mild, please consider self-examination and home treatment.
1. For those at high risk of severe disease (elderly, those with underlying diseases, pregnant women, etc.)
Those who fall under the following items and diseases are considered to be at high risk of becoming severe from the new coronavirus, so please consult and see a doctor as soon as possible.
|
○ 65 years old or older ○ Smoking history ○ Pregnant ○ Obese (BMI 30 or higher) ○ Diabetes ○ Cancer ○ Chronic kidney disease ○ Cerebrovascular disease ○ Chronic respiratory disease (COPD, etc.) ○Hypertension ○Dyslipidemia ○Cardiovascular disease ○Possibility of decreased immune function |
If you have symptoms such as a sore throat or fever, immediately visit a fever outpatient clinic (medical examination medical institution).
(If you have a family doctor) Please consult with your family doctor.
(If you do not have a primary care doctor) A list of examination medical institutions is posted on the Kita Ward website.
Alternatively, please contact the Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dial 03-5320-4327 / 03-5320-5971 / 03-5320-7030 (available 24 hours a day, including weekends and holidays).
2. For children under elementary school age and their guardians
If you have symptoms such as a sore throat or fever, please consult your family doctor or local pediatrician.
Symptoms, especially in children, vary with age. If you're in a good mood and don't feel sick, don't panic and see how you're doing or consult your family doctor.
Alternatively, please contact the Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dial 03-5320-4327 / 03-5320-5971 / 03-5320-7030 (available 24 hours a day, including weekends and holidays).
3. For those with a low risk of aggravation (*Please see "1." for the risk of aggravation)
During epidemics, fever outpatient clinics (medical institutions for medical examinations and examinations) are extremely crowded, making it difficult to make an appointment. If you have symptoms such as a sore throat or fever, please first test yourself with an antigen qualitative test kit. (For test kits, please see 1.Antigen test kits .)
If the result of the test is positive , please register with the Tokyo Positive Person Registration Center.
Tokyo positive person registration center (registration is here) (link to the outside site)
If you have any problems with registration, or if you cannot register, please contact the following contact information.
Positive person registration center call center
TEL: 0570-080-197 (24 hours a day)
After registration , you will be able to receive support for health observation through My HER-SYS, delivery of food and pulse oximeters, and recuperation at accommodation facilities in the Tokyo metropolitan area.
If the test results are negative, you may have seasonal flu.
(1) Refrain from going out to crowded places or downtown areas, and do not force yourself to go to school or work.
(2) If you have symptoms such as coughing or sneezing, please practice proper cough etiquette as a countermeasure against droplet infection so that you do not infect your family or people around you.
(3) Rest and take rest. In particular, it is important to get enough sleep.
(4) Let's supply water enough. Anything you want to drink, such as tea or soup, is fine.
(5) If you have severe symptoms such as persistent high fever, difficulty breathing, or unconsciousness, please see a medical institution as soon as possible. When you see a doctor, please also tell us the results of the new corona antigen test you conducted yourself.
4. If you are unsure about which doctor to consult, or where to consult at night or on holidays
Kita Ward Novel Coronavirus Health Consultation Center 03-3919-4500 (Weekdays 9:00-17:00)
Tokyo Metropolitan Fever Consultation Center (for symptom consultation only)
03-5320-4551/03-5320-4411/03-6258-5780/03-5320-4592 (24 hours, every day including weekends and holidays)
If your symptoms are severe and you wish to see a doctor
Please consider visiting your family doctor or outpatient clinic for fever (medical examination medical institution), telemedicine, or online medical examination.
List of medical examination medical institutions
Medical institutions that offer telemedicine/online medical care (link to an external site)
Alternatively, please contact the Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dial 03-5320-4327 / 03-5320-5971 / 03-5320-7030 (available 24 hours a day, including weekends and holidays).
In an emergency (difficulty in breathing, fatigue to the point where you can't move, etc.), call 119.
About consultation and support
On the "related information" page of the new coronavirus infectious disease, we provide various information organized by patient's situation (suspected infection, confirmed positive, treatment method, etc.) and field. Please refer to
New Coronavirus Infectious Disease Related Information (Kita City Homepage)
Kita Ward Novel Coronavirus Health Consultation Center
03-3919-4500 (Weekdays 9:00-17:00)
(Reference) Leaflet
Related Links
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inquiry
Affiliation: Tuberculosis Infectious Disease Section, Health Prevention Division, Kita Ward Public Health Center
2-7-3 Higashijujo, Kita-ku, Tokyo 114-0001
Phone number: 03-3919-3102