Skip to content

Medical portal site for foreign residents

Cart

Telephone consultation desk pertaining to new coronavirus infectious disease

[Inquiries] New Coronavirus Infectious Disease Control Team (Phone: 03-3463-3650)

  • notice

    On September 4, 2021, the Ministry of Health, Labor and Welfare announced a new consultation system in which people with fever symptoms and suspected new coronavirus infections will first consult with their family doctor by phone in preparation for the simultaneous epidemic of the new coronavirus and influenza. bottom. In response, the Tokyo Metropolitan Government established the "Tokyo Fever Consultation Center" on October 30, 2021.

    Related site: Regarding the consultation desk for new coronavirus infections (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website)

Telephone consultation counter (call center) pertaining to the new coronavirus

The consultation desk differs depending on the symptom and situation. Please refer to the diagram below and contact us.

A diagram of the flow of consultations regarding the new coronavirus infection. See below for details.

Flow (PDF 236KB) of new coronavirus infectious disease consultation

If you have symptoms such as fever

who have a family doctor

Please call the medical institution you regularly visit.

people without a family doctor

Related site: Regarding the consultation desk for new coronavirus infections (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website)

About the new coronavirus test

For information on examinations, please refer to Consultations , Consultations, and Examinations.

General questions ・If you feel uneasy ・If you have no symptoms

Counseling on new coronavirus infections, such as prevention of infection and response when worrisome symptoms appear

New Corona Omicron Stock Call Center Phone Number: 0570-550-571
Reception hours: 9:00 to 22:00 (including Saturdays, Sundays, and holidays)
Related site: Regarding the consultation desk for new coronavirus infections (Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website)

Shibuya Ward New Corona Consultation Desk Phone: 03-3463-3650
Reception hours: 8:30 to 17:00 (weekdays only (note) except year-end and New Year holidays 12/29 to 1/3)

Telephone consultation desk of the Ministry of Health, Labor and Welfare Phone number: 0120-565653 (toll-free)
Reception hours: 9:00 to 21:00 (including Saturdays, Sundays, and holidays)
Related site: Telephone consultation desks in each prefecture (Prime Minister's official residence website)

If you work for a company in Shibuya Ward

Shibuya Ward New Corona Consultation Desk Phone: 03-3463-3650
Reception hours: 8:30 to 17:00 (weekdays only)

If you receive a notification from the contact confirmation application "COCOA"

The contact confirmation app COCOA will stop functioning because the number of people who can register as positive will be limited due to the review of the notification of all positive people.
For details, please refer to the COVID-19 contact confirmation application (COCOA) (Ministry of Health, Labor and Welfare website) .

to the top of the page

Back to blog