The novel coronavirus disease (COVID-19) is prevalent. Once infected, symptoms such as fever, general malaise, cough, and shortness of breath appear, and it is said that the elderly and those with underlying diseases may become more severe.
We will inform you about where to consult and what to do.
*We are unable to respond to consultations by email, so please contact each telephone consultation desk directly.
About correspondence when symptom such as fever appears
About correspondence when symptom such as fever appears
We have created a new page that summarizes what to do if you have symptoms such as fever .
Introductory, easy-to-understand I am posting a flowchart .
If infection is suspected, When symptoms such as fever and sore throat appear in those with high and low risk of aggravation Please check the details as they are different .
table of contents
Contents of "this whole page"
- Telephone consultation desk
- About consultation of appropriate medical institution based on new corona measures
- For those who are found to be positive and those who have been in close contact
- About Tokyo Metropolitan Government free PCR test project
- Regarding the distribution of antigen qualitative test kits to those with symptoms suspected of being infected with the new coronavirus
- FAQ
- About the new coronavirus (easy Japanese)
- Related Links
*For information on vaccination against the new coronavirus, please see the link below.
Telephone consultation desk
table of contents
It is a table of contents about the contents of "telephone consultation counter"
- If you have symptoms such as fever
- General telephone consultation (if there are no symptoms, close contacts, etc.)
- Consultation for those who are worried about aftereffects
If you have symptoms such as fever
(1) If you have a family doctor
primary care physician , or Please consult with a local medical institution that can be searched on the Tokyo Metropolitan Medical Institution Information Service "Himawari" (external site) .
(2) If you are unsure of which medical institution to consult, such as when you do not have a family doctor, or on Saturdays, Sundays, nights, etc.
Sumida Ward Fever and Corona Consultation Center
* Due to an increase in the number of consultations, we are increasing the number of telephone lines for the time being from August 15 (Monday).
phone: 03-6742-0281 (from August 15th)
or 03-5608-1443
Reception hours: Weekdays from 9:00 a.m. to 5:00 p.m. (excluding year-end and New Year holidays)
* Currently, the phone line is very busy and it is difficult to connect. We apologize for the inconvenience.
Tokyo Fever Consultation Center
Symptom consultation (24-hour support, multilingual support)
phone: 03-5320-4592 03-6258-5780
03-5320-4551 03-5320-4411
Dedicated dial for medical institution information (24 hours available)
phone: 03-5320-4327 03-5320-5971 03-5320-7030
Medical institution for fever patients in Sumida Ward
*If you have taken the test, avoid moving outside your home until you receive the results.
General telephone consultation about new coronavirus infectious disease (if there are no symptoms, close contacts, etc.)
Sumida Ward Fever and Corona Consultation Center
* Due to an increase in the number of consultations, we are increasing the number of telephone lines for the time being from August 15 (Monday).
phone: 03-6742-0281 (from August 15th)
or 03-5608-1443
Reception hours: Weekdays from 9:00 a.m. to 5:00 p.m.
* Currently, the phone line is very busy and it is difficult to connect. We apologize for the inconvenience.
Tokyo COVID-19 Omicron Stock Call Center
phone: 0570-550-571
Reception hours: From 9:00 a.m. to 10:00 p.m. (Saturdays, Sundays, and holidays are also supported)
Counseling service for people with hearing impairment Fax: 03-5388-1396
( Please fill in the consultation form (external site) and send it. )
Ministry of Health, Labor and Welfare Telephone Consultation Service
phone: 0120-565-653 (toll-free, multilingual)
Reception hours: From 9:00 a.m. to 9:00 p.m. (Saturdays, Sundays, and holidays are also supported)
Consultation for those who are worried about the aftereffects of the new coronavirus
Sumida Ward Aftereffects Counseling Center
phone: 03-5608-1443
Reception hours: Weekdays 9:00 a.m. to 5:00 p.m.
About consultation of appropriate medical institution based on new corona measures
Leaflet (PDF: 1,356KB) about consultation of appropriate medical institution based on new corona measures
As an indication of medical institutions according to the degree of symptoms, we made a leaflet.
Please use it as a reference when visiting a medical institution.
For those who are found to be positive and those who have been in close contact
Please see the links below.
About Tokyo Metropolitan Government free PCR test project
Please see the link below for the free PCR and other tests implemented by the Tokyo Metropolitan Government.
About Tokyo Metropolitan Government free PCR test project
・If you are found to be positive in the Tokyo Metropolitan Government PCR test, etc. , please refer and take measures according to your own situation.
*For medical institutions, refer to the list of medical institutions for medical examinations and examinations below, and contact the nearest medical institution directly.
Regarding the distribution of antigen qualitative test kits to those with symptoms suspected of being infected with the new coronavirus
Due to the rapid spread of infection, the Tokyo metropolitan government has eased the concentration of tests and consultations at medical institutions, and is suspecting the new coronavirus so that those with symptoms such as fever can receive appropriate health care services promptly. We distribute antigen qualitative test kits approved as in-vitro diagnostics to those with symptoms (symptomatic patients).
For details, please refer to the website of the Tokyo Metropolitan Government. Please refer to "Regarding the distribution of antigen qualitative test kits (Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government)" (external site) .
About "Tokyo positive person registration center"
In response to the rapid spread of the new coronavirus infection, the Tokyo Metropolitan Government has opened the Tokyo Positive Person Registration Center to ease the concentration of consultations at medical institutions for medical examinations and testing and to enable rapid positive determination.
Target audience
Those who meet all of the following 1 and 2 and fall under 3 or 4
1 Residents of Tokyo (including long-term residents)
2.Those who are not subject to notification of outbreak (those under the age of 65, those who do not require hospitalization, those who do not require therapeutic drugs or oxygen administration, those who are not pregnant)
3 Those who are suspected to be positive after testing themselves with a test kit (*) or testing at a free test site, etc.
4 Those who have been diagnosed positive at a medical institution
* Limited to those approved by the government as "in-vitro diagnostic drugs" or "over-the-counter drugs". "Research use" is excluded.
*Even if you have already been to a medical institution and have been confirmed positive, you must register if you wish to receive the following support.
・Health observation using My HER-SYS
・Delivery of groceries and pulse oximeter
・Recuperation at an accommodation facility (hotel), etc. in Tokyo
* Those who have passed the medical treatment period at the time of application are not eligible.
Application method
Please apply from the dedicated website of the Tokyo Metropolitan Government.
Business details
For details on the outline and application method, please refer to the Tokyo Metropolitan Government website. Please check the "Tokyo positive person registration center" (external site) .
Please contact the Tokyo Metropolitan Government from the link above for any questions regarding the content of the business.
FAQ
Q. Alcohol is not available. What should I do now?
A. Coronaviruses have a lipid called an envelope on their surface. It is weak against alcohol and is also destroyed by surfactants such as soap. Therefore, if alcohol is not available, washing your hands thoroughly with soap will easily inactivate the virus.
Q. Is there a way to make my own disinfectant for personal belongings?
A. You can use it as a disinfectant by adding a capful of a plastic bottle cap of household bleach (mainly sodium hypochlorite) to water in a 500ml plastic bottle. can.
Q. What are the symptoms and effects on the fetus if infected with the new coronavirus during pregnancy?
A. In general, pneumonia during pregnancy may be more severe than when not pregnant. Therefore, if you have symptoms of a cold, fever, strong dullness (malaise), or difficulty breathing (dyspnea), please inquire at the “If you have symptoms such as fever” consultation desk. In addition, although the effect on the fetus is unknown, there have been no reports of fetal damage at this time.
Q. What is the status of close contact?
A. The important factors for judging close contact are “closeness” and “length of time”. A close contact person is considered to be a person who touches someone without taking necessary infection prevention measures, or who has been in contact with someone for a certain period of time at a distance where they can touch (1 meter as a guideline).
Q.Is there a way to care for a family member who is suspected of being infected?
A. Pay attention to the following 8 points and take care of them.
- divide the room
- Nursing a limited number of people
- Wear a mask and gloves when nursing
- Wash your hands after nursing
- let's ventilate
- Disinfect common touch surfaces
- Clean your clothes and sheets
- Tissues used by an infected person and masks used for nursing should be sealed in a plastic bag and discarded.
For other questions, please check the link below.
new new coronavirus disease About (easy Japanese )
We will let you know about the novel coronavirus in simple Japanese.
Easy Japanese page (Tokyo homepage) (external site)
Related Links
For the latest information, please check the link below.
Information about new coronavirus infectious disease
This is a page that summarizes the information of Sumida Ward regarding the new coronavirus infectious disease.
Tokyo new coronavirus infectious disease measures site (the outside site)
Tokyo infectious disease information center homepage (the outside site)
Novel Coronavirus Infection Prevention Handbook for Tokyo Residents (external site)
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Health Prevention Division is in charge of this page.