1. About the number of patients with new coronavirus infection

• "Changes in the number of patients with new coronavirus infections based on outbreak notifications"

2. 11 knowledge about the "now" of the new coronavirus infection

• 11 knowledge about the "now" of the new coronavirus infection [Ministry of Health, Labor and Welfare] (External link)

3. About consultation about new coronavirus

(1) Consultation destination

Itabashi Ward New Corona Health Consultation Counter

If you do not have a family doctor, are unsure of which medical institution to consult, or if you have any concerns about the new coronavirus infection, please contact the Itabashi Ward Novel Coronavirus Health Consultation Desk.

Phone number: 03-4216-3852
Reception hours: 9:00 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, and holidays)

Note: Please contact the Itabashi Ward Novel Coronavirus Vaccine Call Center (0120-985-252) for inquiries about the novel coronavirus vaccination.

Tokyo Fever Consultation Center

Phone: 03-5320-4592 / 03-6258-5780 / 03-5320-4411 / 03-5320-4551 (24 hours)
Supported languages: Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish

Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dial

Phone: 03-5320-4327 / 03-5320-5971 / 03-5320-7030 (24 hours)

Tokyo COVID-19 Omicron Stock Call Center

Reception hours: 9:00 am to 10:00 pm (open all year round)
Phone number: 0570-550-571 (navigation dial)
Supported languages: Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish

Ministry of Health, Labor and Welfare Ministry of Health, Labor and Welfare Telephone Consultation Counter for New Coronavirus

Reception hours: 9:00 a.m. to 9:00 p.m. (open all year round)
Phone number: 0120-565-653 (toll-free)
Supported languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese

Itabashi Ward Health and Welfare Center

(Reception hours are from 8:30 a.m. to 5:00 p.m., excluding Saturdays, Sundays, and holidays. For those who are not eligible for the Itabashi Ward Novel Coronavirus Health Consultation Desk or for general consultations, please call each Health and Welfare Center. Please consult us.)

• Itabashi Health and Welfare Center Telephone 03-3579-2333
• Kamiitabashi Health and Welfare Center Telephone 03-3937-1041
• Akatsuka Health and Welfare Center Telephone 03-3979-0511
• Shimura Health and Welfare Center Telephone 03-3969-3836
• Takashimadaira Health and Welfare Center Telephone 03-3938-8621

(2) Consultation desk for those who have difficulty making calls due to hearing impairments, etc.

Consultation counter in Itabashi Ward

Infectious Disease Control Division, Itabashi Ward Health and Ikigai Department Fax number 03-3579-1337

When sending a fax, please be sure to fill in the following items.
・Address (Infectious Disease Control Division, Itabashi Ward Health and Ikigai Department)
・Name and contact information (fax number) of the consultant

Consultation desk in Tokyo

Facsimile consultation about new coronavirus infectious disease fax number 03-5388-1396

In addition to consultation by fax, we also accept consultations on LINE. Please check the details from the link below.

• About the consultation counter for the new coronavirus infectious disease (for those who have difficulty in consulting over the phone, such as those with hearing impairments) (External link)

Consultation desk of the Ministry of Health, Labor and Welfare

Hearing-impaired person consultation desk about new coronavirus-related and vaccine

Fax number: 03-3581-6251
email address: corona-2020@mhlw.go.jp

4. About the test for the new coronavirus

(1) Regarding examinations and consultations for symptomatic people

If you have symptoms, please refer to the link below for a consultation or examination.

• For those who have symptoms suspected of being infected with the new coronavirus

(2) Examination of asymptomatic people

Distribution of test kits to asymptomatic close contacts

In Tokyo, we are distributing test kits to asymptomatic people who have been in close contact with the virus. Please see below for details.

• Antigen Qualitative Test Kit Application Site [Bureau of Social Welfare and Public Health, Tokyo Metropolitan Government] (External link)

Project to make PCR tests free of charge

The Tokyo metropolitan government is conducting tests for asymptomatic people who are worried about infection. See below for details.

• Guidance on free testing such as PCR [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health] (External link)

5. Consultation from medical institutions

Infectious Disease Counseling Section, Infectious Disease Control Division, Itabashi Public Health Center (Reception hours: 9:00 a.m. to 5:00 p.m., excluding Saturdays, Sundays, and holidays)
Phone: 03-3579-2321

6. Link

• Health Crisis Management Headquarters
• Notification of outbreak of infectious disease