Please see page (the other window indication) of Ministry of Health, Labor and Welfare for basic policies of new coronavirus infectious disease measures of country in detail.

Guidance of consultation desk about new coronavirus infectious disease

Preparing for Covid-19 and Influenza

This winter, the co-epidemic of COVID-19 and seasonal influenza could lead to more febrile cases at the same time.
It is important to prepare in advance in case it becomes difficult to visit fever outpatient clinics (medical institutions for medical examinations and examinations).
For more information, please see this page (preparing for the simultaneous epidemic of corona and influenza) .

The grasp of all cases has been reviewed, and the reporting of outbreaks has been limited.

From September 26, 2020, the grasp of all cases was reviewed, and the notification of outbreaks was limited.

Regarding the review of all notifications related to the new coronavirus infection (.PDF: 1MB)

About the target of the report and response

1. Persons over the age of 65
2. Person requiring hospitalization
　　*Even if hospitalization is not necessary immediately at the time of diagnosis, it also includes cases where a doctor determines that hospitalization is necessary due to underlying diseases, etc.
3. Those who are at risk of aggravation and judged by a doctor to need new coronavirus infection treatment drugs or new oxygen administration
Four. pregnant woman

The public health center will call the target person. For those who are recuperating at home, the public health center, follow-up center, etc. will conduct health observations.
If you have requested a health observation on My HER-SYS, please enter it by 10:00 a.m. once a day.
Please refer to the following for the My HER-SYS registration method for entering your health observation status.
New coronavirus infected person information grasp, management support system (HER-SYS) (the other window indication)

About correspondence of person who is not targeted for report of outbreak

1. Regarding the response at medical institutions when diagnosing a patient who is not subject to notification of outbreaks In the following cases, medical expenses such as outpatient treatment for the patient will be covered by public funds.
(1) Patients diagnosed at medical institutions for medical examinations and examinations For patients diagnosed at medical institutions who are not subject to the report,
The medical institution will inform the person about how to register with the positive person registration center and tell them that registration is necessary if they wish to receive support.
(2) Patients registered at the positive patient registration center based on positive self-test results
2. Patient information registration at the positive patient registration center Patients registered at the positive patient registration center are patients who are not subject to notification of outbreaks and have not visited a medical institution, who have tested positive in self-tests, etc., and who have been determined to be positive by medical institutions. Those who wish to receive support from the Tokyo Metropolitan Government.
If the patient is not registered at the positive person registration center, the support provided by the Tokyo metropolitan government for consultation and treatment includes food delivery and pulse oximeter delivery,
You may not be able to receive support for health observation and recuperation at a nursing home through My HER-SYS.
Click here to register: About the positive person registration center [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health] (Open in a new window) If you are unable to register, please contact us below.
Home Care Support Center (Uchi Sapo Tokyo)
Phone : 0120-670-440 24 hours also available on weekends and holidays

About free inspection

・Those who have symptoms such as fever or those who have been in close contact with
In Tokyo, in order to reduce the concentration of tests and consultations at medical institutions, those who have symptoms or who have been in close contact with
We are distributing test kits to people who have been in close contact with the virus so that they can visit a medical institution after testing themselves with the test kit.
Learn more about. (Open in a separate window) [Tokyo]
Tokyo test kit direct delivery secretariat Phone: 0570-020-205 9:00 am to 7:00 pm Saturdays, Sundays, and holidays are also supported

・Those who are asymptomatic or who have not been in close contact In Tokyo, asymptomatic citizens (excluding those who have been in close contact) are being tested for PCR, etc., free of charge.
Learn more about. (Open in a separate window) [Tokyo]
*When taking a free PCR test, if you test positive, please check with the test source to see if you can notify the public health center.
Tokyo Metropolitan Government Call Center for Free Testing for PCR, etc.
 Phone: 03-6634-4612 9:00 a.m. to 7:00 p.m. Saturdays, Sundays, and holidays are also supported

To all citizens of the city Notice about the new coronavirus infectious disease

In this page, we publish information about new coronavirus infectious disease for resident in ward, working all of you.
Please select the relevant one from the following items.

 
 

About the number of new coronavirus infectious disease patients in Shinagawa City

Please see below for the number of infected people and the number of people tested by the Shinagawa Public Health Center.

From September 26, 2022, all notifications will be reviewed, and the target of notification will be (a) those aged 65 and over, (b) those who require hospitalization, and (c) those who are at risk of aggravation and are being treated for the new coronavirus. (d) Limited to pregnant women who are diagnosed by a doctor as needing medication or oxygen administration. As a result, the city is no longer able to grasp the detailed information such as the number of positive people that has been published so far.
Click here for the announcements made by September 25 (PDF: 1,022KB)

To those who have been diagnosed with a new coronavirus infection

After the PCR/antigen test is determined to be positive until the end of treatment

Please refer to the following materials for contact information from the public health center and future medical treatment after a positive diagnosis of the new coronavirus infection.
・After the PCR antigen test is determined to be positive until the end of treatment (PDF: 235KB)

In case of hospitalization

The public health center and the Tokyo Metropolitan Government will coordinate hospitalization. Due to the increase in the number of patients, it may take time to adjust. You will be asked to stay at home until the hospital you are admitted to is decided. During this period, the public health center will call you every day to confirm your health and safety.

We will contact you when your hospitalization location and pick-up time are decided. Please prepare your luggage so that you can leave at any time.
・Package preparation list (PDF: 101KB)

Please see below for information on what to do when staying at home.
・For those who are waiting at home until hospitalization due to the new coronavirus infection (PDF: 386KB)

In the case of accommodation medical treatment

As with inpatient care, it may take time to adjust as the number of patients increases. It is necessary for you to stay at home until a medical treatment hotel is decided.

We will contact you when the place of recuperation and pick-up time are decided. Please prepare your luggage so that you can leave at any time.
・Package preparation list (PDF: 101KB)

Please see the following website for details on accommodation and medical treatment.
・About accommodation medical treatment to affect mild person of new coronavirus infectious disease (the other window indication) [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website]

・Tokyo accommodation medical treatment application counter Phone : 03-5320-5997 (From 9:00 am to 4:00 pm, every day including Saturdays, Sundays, and holidays)

About home care

For those who are recuperating at home, we are checking their physical condition by phone or SMS. If you have any problems with your life or physical condition, please contact the consultation desk.

Also, if you live with someone, please separate your living space and try not to meet face-to-face. Please disinfect shared parts such as toilets, washrooms, kitchens, doorknobs, and handrails.

If a symptomatic person has passed 24 hours after their symptoms have subsided, or if they are asymptomatic, limit the time they go out or interact with others for a short period of time.
On the premise of thoroughly taking voluntary infection prevention actions such as not using public transportation when traveling and wearing a mask when going out or interacting with people.
You are allowed to go out for the bare minimum necessary, such as shopping for groceries.

For details, please visit the website below.
・In order not to spread handbook - infection for home medical treatment person - (the other window indication) [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website]

For those who wish to receive a home care certificate

Based on the notification of the Ministry of Health, Labor and Welfare , for those who have been diagnosed after September 26, 2022, those who are eligible for the home care certificate will be "those who are subject to the notification of the outbreak". limited to only
In addition, those who are subject to the notification of occurrence are as follows.
1. Persons aged 65 or over 2. Those who require hospitalization 3. 4. Those who are at risk of aggravation and judged by a doctor to be in need of new coronavirus infection treatment drugs or new oxygen administration. Pregnant women *We will not issue a home care certificate for those who do not fall under any of the above categories.
Please use the test result report issued by the medical institution for medical treatment and testing, the result notification email from the positive person registration center, etc. as alternative documents.

Please use the medical treatment certificate from "My HER-SYS" (only for those who are subject to notification of outbreak)
For those who have completed home medical treatment and wish to issue a home medical treatment certificate, please use "My HER-SYS" (new coronavirus infectious disease information acquisition and management support system) under the jurisdiction of the Ministry of Health, Labor and Welfare. . You can display your home care certificate on your smartphone, computer, etc.
(Reference) My HER-SYS medical treatment certificate leaflet (PDF:332KB)
(Reference) HER-SYS Ministry of Health, Labor and Welfare website (open in a separate window)
(Reference) Inquiries about how to operate "My HER-SYS" Ministry of Health, Labor and Welfare, dial for general users: 03-5877-4805
Reception hours: 9:30 a.m. to 6:15 p.m. (excluding weekends and holidays)

In addition, the Ministry of Health, Labor and Welfare indicates that the medical certificate issued by "My HER-SYS" can be used for insurance claims to insurance companies affiliated with the Life Insurance Association and the General Insurance Association of Japan.
(Reference) Ministry of Health, Labor and Welfare Administrative Notice Regarding documents certifying accommodation treatment or home treatment (PDF: 775KB)
*Since the method of submission to the insurance company differs depending on the insurance company, please contact each insurance company.

About the home care certificate issued by the public health center
(Applications for those diagnosed before September 25, 2022 will be closed after a certain period of time.)

Only the following eligible people will be issued a home care certificate in the format of the public health center.
In addition, if the period of the home medical treatment certificate issued by the public health center conforms to the medical treatment cancellation criteria of the Ministry of Health, Labor and Welfare, in principle, the medical treatment end date will be written as in the medical treatment certificate by "My HER-SYS". Omit.
(Target)
・Those who do not have a smartphone or computer and cannot display the medical treatment certificate on "My HER-SYS" ・Those whose medical treatment period exceeds the period according to the standards of the Ministry of Health, Labor and Welfare Those who have been diagnosed with a new coronavirus infection by a doctor without
If you fall under any of the above categories, please apply by mail.

(Notes)
・If you do not correspond to the above eligibility, we cannot accept it as ineligible for issuance.
In addition, those who have not been diagnosed by a medical institution or notified to a public health center, or those who have been in close contact are not eligible.
*Those who have been diagnosed after September 26, 2022 cannot be accepted even if they are not eligible for the notification of outbreak.
・Reception by phone or at the window is not supported.
・We do not support the issuance of certificates in the form of each insurance company or the entry by the public health center in the form of each insurance company.
・Only one application per person. Subsequent applications will not be accepted. Also, as a general rule, we will not reissue.
・Only one certificate is issued per person. If you need more than one copy, please make copies.
・It may take more than a month to issue depending on the infection status. Please note that we do not provide priority support due to individual circumstances.
・Please contact the medical institution where you were hospitalized for a certificate of medical treatment during your hospital stay.
・The Tokyo metropolitan government issues a certificate of the period of accommodation and medical treatment for an accommodation facility (hotel, etc.) in the Tokyo metropolitan government.

Home medical treatment certificate issuance application form (PDF:93KB)

(mailing address)
140-8715 2-1-36 Hiromachi, Shinagawa-ku, Shinagawa-ku Public Health Center, Health Prevention Division, Infectious Disease Control Section, Medical Treatment Certificate Section

About work restriction notice

As a response to the rapid increase in the number of infected people, according to the notification of the Ministry of Health, Labor and Welfare on February 9, 2022, if the positive person cooperates not to work, work will be restricted based on Article 18 of the Infectious Diseases Act. It was indicated that it was not necessary, and furthermore, in the notification on July 22, 2022, it was indicated that this response would be thoroughly implemented.
In response to this, we have suspended the issuance of work restriction notices, which are currently being sent to people other than those with suspected illness, from August 1, 2022 for the time being.

About negative confirmation of those who have finished medical treatment

The public health center does not provide information on tests or issue certificates to confirm or prove negative . If you wish, please contact each medical institution where you can perform a PCR test yourself.

Recently, there have been an increasing number of cases in which people infected with the novel coronavirus are undergoing tests to confirm that they are negative after completing medical treatment. In the case of COVID-19, the remains of the virus in the body may result in a positive PCR test after treatment. A positive test result does not necessarily mean that an infectious virus is present in the body. Those who have completed the medical treatment period are considered to have a low risk of infecting others, regardless of the PCR test results after the medical treatment ends.
For patients with novel coronavirus infection, hospitalization, accommodation treatment, and home treatment will be completed after the health status has been confirmed by medical and health personnel . , there is no need to submit a negative proof . As the number of infected people increases , please refrain from requesting negative certificates from medical institutions and public health centers .

(reference)
・Summary of evidence on the infectious period from onset and the risk of infectivity and secondary infection in re-positive cases (open in a separate window) [National Institute of Infectious Diseases]
・"Q&A about the new coronavirus (for companies)" 10 Others (harassment in the workplace, cancellation of a job offer, dismissal/termination of employment, etc.) (Question 7) (open in a separate window) [Ministry of Health, Labor and Welfare]

About Covid-19 Aftereffects Consultation Desk

A “Covid-19 Aftereffects Consultation Desk” has been set up to respond to medical consultations and medical consultations from those who have symptoms such as abnormal taste and smell and fatigue even after treatment or medical treatment for the new coronavirus infection.

The staff at each hospital will consult with you about your symptoms over the phone, and depending on your symptoms, will provide support, such as referral to a medical institution.

For details, please see the website below.

・Regarding the establishment of the "Covid-19 aftereffects consultation desk" (open in a separate window) [Tokyo Metropolitan Hospital Management Headquarters]
・About "corona aftereffect medical institution" (the other window indication) [Tokyo Health and Welfare Bureau]

About close contacts

Close contact definition

1. Living with a positive person or contacting them for a long time (in a car, on an airplane, etc.)
2. Examining, nursing, or caring for a patient without proper infection protection
3. There is a high possibility of direct contact with secretions and body fluids such as saliva, phlegm, blood, etc. of a positive person
Four. The above is the definition of a close contact person who spent a certain period of time (more than 15 minutes) talking or eating without wearing a mask, etc., within the reach of a positive person (within about 1 meter). Even if there is, it may fall under close contact depending on the contact time and contact distance.

(reference)
・Proactive epidemiological survey implementation guidelines for patients with new coronavirus infection (PDF: 331KB) [National Institute of Infectious Diseases]

How to spend if you become a close contact person

The stay-at-home period for close contacts such as family members living together is 5 days. It is necessary to wait for 5 days, starting from the day when "infection control measures" are started at home or the day when a positive person develops symptoms, whichever is later .
In this case, "infection control" refers to measures such as wearing a mask at home at all times, washing hands, ventilation, disinfecting common areas such as toilets and baths, and separating bedrooms.
For more information on the concept of the waiting period, please see the Tokyo Metropolitan Government website.
Even if the test result of the close contact is negative, there is no change in the waiting period.
In addition, the antigen qualitative test kit will be used at your own expense on the 2nd and 3rd days, and if a negative result is confirmed, the standby will be canceled from the 3rd day.
However, please refrain from checking your own health condition, using places with a high risk of infection, eating out, etc. until 7 days have passed.
Regarding the period of recuperation for those who have been in close contact

Those who have been in close contact with the virus are asked to refrain from going out unless it is necessary or urgent, avoid crowds on public transportation, etc., and adjust their school and work schedules.
During the waiting period, please check your health condition such as temperature measurement.

For those who are in close contact with the patient and live with the patient, the day on which measures such as wearing a mask, washing hands, ventilating, disinfecting common areas such as toilets and washrooms, and separating bedrooms at home is taken as day 0. I will wait at home.
・Things to be aware of at home - 8 points - (PDF: 955KB)

For those who are considered to fall under close contact

If you already have symptoms such as fever and cough, please contact your family doctor, the nearest clinic, or the Tokyo Fever Consultation Center.

Tokyo Fever Consultation Center
Phone : 03-5320-4592 (Reception: 24 hours, including weekends and holidays)
Phone : 03-6258-5780

Things to be aware of if your housemate becomes a close contact person

If your housemate becomes a close contact person, there are 8 points you should be aware of at home. For details, please see the following materials from the Ministry of Health, Labor and Welfare.
・Things to be aware of at home - 8 points - (PDF: 955KB)

In addition, the "Handbook for Home Care Patients" provides easy-to-understand explanations of 8 points for preventing infection at home. If the above PDF document is a little difficult to understand, please take a look at the following website.
・Handbook for home care recipients - To prevent the spread of infection - (Open in a separate window) [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health website]

To prevent new coronavirus infection

What is new coronavirus infection?

Coronaviruses that infect humans are one of the viruses that cause the common cold. So far, four types of viruses that infect humans and cause common colds, and two types of Severe Acute Respiratory Syndrome (SARS) virus and Middle East Respiratory Syndrome (MERS) virus have been known. This new coronavirus (SARS-CoV-2) is a coronavirus closely related to the severe acute respiratory syndrome (SARS) virus.

If a person infected with the SARS virus or MERS virus is found in Japan, it is necessary to take measures to prevent the spread of infection in accordance with the Infectious Diseases Law (Law Concerning Prevention of Infectious Diseases and Medical Care for Patients with Infectious Diseases) in order to suppress the spread of the disease. increase.

Countermeasure points

As with cold and seasonal flu measures, it is very important for each person to practice cough etiquette and wash hands.

Observe cough etiquette such as covering your mouth and nose with a tissue when coughing or sneezing, wear a mask to prevent infecting others, and avoid places where many people gather.

・Hand-washing procedure (the other window indication) [Tokyo infectious disease information center]

・Cough etiquette (PDF: 692KB) [Ministry of Health, Labor and Welfare]

・Do not "close", "crowd" or "closely" (PDF: 933KB) [Ministry of Health, Labor and Welfare]

・Keep your surroundings clean. (PDF: 805KB) [Ministry of Health, Labor and Welfare, Consumer Affairs Agency, etc.]

・What you can do to protect your health in With Corona (PDF: 256KB) [Ministry of Health, Labor and Welfare]

Infection after vaccination

Cases of infection with the new coronavirus infection have been confirmed even after being vaccinated three times.
Vaccines are not 100% effective in preventing disease.
Therefore, please continue to implement infection control even after vaccination.

Novel Coronavirus Infection and Mental Care

If you want to consult about various worries such as anxiety and sleeplessness, mental health problems at work, and feeling the difficulty of living, we have compiled information on SNS mental consultation. Please feel free to contact us.

・ List of consultation counters for mental worries (PDF: 153KB) [Ministry of Health, Labor and Welfare]

Why don't you listen to the voice of your own heart? Talking about it may help you find a solution.

・For those of you who have been a little tired lately (PDF: 2MB) [Tokyo Metropolitan Government Bureau of Social Welfare and Public Health]

You can also get mental health counseling at a nearby health center. In addition, we guide consultation window for professionals.

・New coronavirus infectious disease and mental care [Shinagawa City Health Center]

About the medical treatment system

In order to protect the lives of residents, Shinagawa Ward is strengthening its medical and recuperation systems in cooperation with hospitals and medical associations within the ward in response to the novel coronavirus infection.

1-By getting the test early, you will be able to get the necessary medical care early and prevent aggravation. (early detection)
The medical institutions in the city that carry out PCR tests, etc. are announced on the website.
 Public announcement (PDF: 2,856KB) of PCR, antigen examination conduct medical institution in ward
In the event of an infection, we will conduct a wide range of tests as necessary to prevent the spread of the disease and prevent the spread of the disease.

2- We will strengthen the system for medical examinations and health observations for home care patients.
・Online medical treatment (Shinagawa model) ・Enhancement of medical treatment system for home care patients by home visitsOnline medical treatment (Shinagawa model)
・Enhancement of the system for providing medicines to patients receiving medical care at home (delivery from pharmacies of the Pharmacists Association)
Home visit arrangement
・Establishment of a health observation system by family doctors, pharmacists, and home-visit nurses A system for implementing health observations by medical professionals for home care patients

3- We are also strengthening the treatment system of hospitals in the ward Sharing information on each bed and role of each hospital

4- We will strengthen the system of public health centers. Introduce a home care management system (using electronic medical records and Kintone).

To business operators in the ward

Please see below for measures such as refraining from working and disinfecting the workplace in the event that an employee is infected with the new coronavirus infection.

・Industry-specific guidelines

For businesses whose business environment has changed due to the effects of the new coronavirus infection

Please see this page (For businesses whose business environment has changed due to the influence of the new coronavirus infection) .

About negative confirmation of those who have finished medical treatment

Patients with COVID -19 will finish hospitalization, accommodation treatment, and home treatment after their health status has been confirmed by medical and health personnel. No need to submit proof .

To medical personnel, the elderly, nursing care facilities, welfare facilities, etc.

Regarding the latest information (epidemiology, testing, etc.)

For the latest information (epidemiology, testing, etc.), please see the following websites and materials.
・About new coronavirus infectious disease (COVID-19) related information (the other window indication)
・New coronavirus infectious disease (COVID-19) medical treatment guide (version 8.0) (the other window indication)
・Guideline (version 5.1) of new coronavirus infectious disease (COVID-19) pathogen examination (the other window indication)

Response to the novel coronavirus disease (COVID-19)

The Japanese Society for Infectious Diseases and Environment has released information on how medical institutions are responding to the new coronavirus infection. Please watch.
・About correspondence to new coronavirus infectious disease (COVID-19) (the other window indication)

About notification of outbreak

The Ministry of Health, Labor and Welfare and the Tokyo Metropolitan Infectious Disease Surveillance Center have released the notification standards and outbreak notification format for new coronavirus infections. Please watch.
・Request (the other window indication) of report of doctor based on Infectious Disease Law [Ministry of Health, Labor and Welfare]
・Notification standards and notification forms (by disease) (open in a separate window) [Tokyo Metropolitan Infectious Disease Surveillance Center]

In addition, regarding the notification of the outbreak of the new coronavirus infectious disease , please actively use the system for grasping and managing information on people infected with the new coronavirus (HER-SYS).
・About information grasp, management support system (HER-SYS) such as new coronavirus infected person (the other window indication) [Ministry of Health, Labor and Welfare]

For Foreigners (English／中文／한국어／Easy Japanese)

Information about Tokyo new coronavirus infectious disease

・About the novel coronavirus
・About novel coronavirus pneumonia
・School  I don't know what to do

・Ministry of Health, Labor and Welfare Consultation desk for foreigners about new coronavirus infectious disease (the other window indication) [Ministry of Health, Labor and Welfare]

・Tokyo Multilingual Consultation Navi (PDF: 152KB)
TEL: 03-6258-1227 (reception: from 10:00 a.m. to 4:00 p.m. weekdays only)
Supported languages: 15 languages ​​(Simple Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, French, Russian, Hindi, Burmese)

About Shinagawa City New Coronavirus Infectious Disease Control Headquarters Meeting

Please see this page for the progress and overview of the event .

Regarding the status of facilities in the city (municipal schools, smile schools, nursery schools, kindergartens, facilities for the elderly, park sports facilities, etc.)

Please see this page (Regarding the status of administrative services and facilities) .

Ministries and other organizations homepages

・About Ministry of Health, Labor and Welfare new model coronavirus infectious disease (the other window indication)

・About correspondence about infectious disease measures in conjunction with Ministry of Education, Culture, Sports, Science and Technology new model coronavirus (the other window indication)

・Ministry of Economy, Trade and Industry new coronavirus infectious disease connection (the other window indication)

・Ministry of Internal Affairs and Communications new coronavirus infectious disease measures connection (the other window indication)

・Tokyo new coronavirus infectious disease measures site (the other window indication)

・Tokyo infectious disease information center top page (the other window indication)

・Ministry of Land, Infrastructure, Transport and Tourism construction industry, real estate industry new coronavirus infectious disease measures (the other window indication)