Consultation desk about new coronavirus infectious disease

Consultation window

General consultation about new coronavirus infection, consultation during medical treatment, etc.

Ota Ward New Corona Special Consultation Toll-Free Number (Weekdays 9:00 a.m. to 5:00 p.m.)
[Phone number] 0120-585-038
(The toll-free number can also be used from mobile phones and public phones.)

  • Anxiety about physical condition during home treatment and general consultation
  • Thing about infectious disease
  • Introduction of medical institutions
  • About medical notice

General consultation, medical consultation, etc. for those who have tested positive

Uchisapo Tokyo (available 24 hours a day), including year-end and New Year holidays
[Phone number] 0120-670-440

  • Anxiety about physical condition during home treatment and general consultation
  • Matters related to registration at the Tokyo Positive Person Registration Center
  • Food delivery, pulse oximeter rental, etc.

What to do when worrying symptoms appear

New Corona Omicron stock call center (every day from 9:00 am to 10:00 pm)
[Phone number] 0570-550571

  • Thing about the prevention of new coronavirus infection
  • Counseling on new coronavirus infections, such as what to do when you have worrisome symptoms

Consultation at a medical institution

If you have a fever, cough, or other symptoms that may indicate a new coronavirus infection, please consult your primary care doctor first.
If you do not have a family member, or if you are unable to handle the situation, please check the following page.
Information on nighttime and holiday medical care at medical institutions in the city, as well as a dedicated dial for medical institution information, etc.

About ambulance request

In recent years, there has been a tendency to call 119 for mild symptoms, increasing the number of ambulance dispatches and taking longer to arrive at emergency sites.
Please refer to the following HP link for emergency request.

inquiry

Infectious Disease Control Division

Phone: 03-5744-1263
Fax: 03-5744-1524
Inquiry email

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