Since December 2019, when the novel coronavirus infection (COVID-19) was reported in Wuhan City, Hubei Province, China, the infection has spread around the world, and on March 11 of the same year, the WHO declared it a pandemic. declared.

We are available 24 hours a day, every day including Saturdays, Sundays and holidays.

• Phone: 03-5320-4592
• Phone: 03-6258-5780

If you have symptoms such as fever, and you do not have a family doctor, or if you are unsure of where to consult, we will provide consultation.
If you have a family doctor, please call your family doctor.

Phone: 0570-550571 Navi dial (every day from 9:00 to 22:00)
English, Chinese, Korean available

• Phone: 0120-540-380
• Fax: 03-5722-9890

Reception time

From 8:30 to 17:15 (including Saturdays, Sundays and holidays)

Phone: 0120-565653 (9:00 to 21:00 every day)

• Wash your hands frequently with running water and soap. Wash your hands thoroughly, especially after going out, after coughing, and before touching your mouth, nose, or eyes.
• Observe cough etiquette. When going out, indoors, or talking, even if you do not have symptoms, fit the mask tightly over your nose and wear it securely.
• Wear a quality mask, preferably made of non-woven fabric. If you cough or sneeze without a mask, cover your mouth and nose with a tissue.

Download the brochure and use it at home or at work.

In order to avoid shortages of antigen test kits, medicines, foodstuffs, and daily necessities during the period of convalescence, it is recommended that you check what you need and prepare one week's supply in advance.

This is a flyer created by the Tokyo Metropolitan Government.

This is the homepage of the Tokyo Metropolitan Government. Information on the distribution of antigen test kits, etc.

Wearing a mask has become one of the new lifestyles to prevent the spread of new coronavirus infections.
However, there are people who cannot wear masks for various reasons, such as developmental disorders, hyperesthesia, skin diseases, and respiratory diseases.
Now that wearing a mask has become commonplace, if you see someone not wearing a mask, first imagine that there might be something wrong.
Know that there are people with disabilities or symptoms who cannot wear a mask, understand their characteristics and circumstances, and spend time with compassion for each other.

This is the website of the Ministry of Health, Labor and Welfare.

See the next page for information for medical institutions.

We have established a new coronavirus infectious disease countermeasures headquarters headed by the head of the ward, and are considering measures as a ward against the new coronavirus infectious disease.

For foreigners, even if they have symptoms suggestive of an infectious disease, it is difficult for them to visit a medical institution in Japan due to language barriers and differences in the way they receive medical care. The Tokyo Metropolitan Government has created and published a multilingual guidebook to support foreigners in accessing medical institutions when necessary.

You can search for medical institutions by phone or internet based on conditions such as region, medical department, and supported languages.

Find a medical institution by phone (Tokyo Metropolitan Health and Medical Information Center Foreign Language Consultation Counter)

Phone: 03-5285-8181

The Tokyo Metropolitan Government has set up a consultation desk that provides telephone support in foreign languages, introduces foreign language-speaking medical institutions, and provides information on the Japanese medical system. English, Chinese, Korean, Thai, and Spanish are available from 9:00 to 20:00 every day.

Search for medical institutions on the Internet (Tokyo Metropolitan Medical Institution Information Service Himawari)

Available in Japanese, English, Chinese, and Korean.