For those who have symptoms suspected of being infected with the new coronavirus

If you have symptoms that suggest that you may be infected with the new coronavirus

If you have a fever, cough, or other symptoms that suggest that you may be infected with the novel coronavirus, we ask that you seek an examination, consultation, or consultation according to your age and risk of aggravation.

For those at high risk of severe illness and children under elementary school age

For those with a low risk of severe disease

When visiting a medical institution

Illustration: Consultation flow chart

When self-testing with a test kit

The test kit can be obtained by purchasing it yourself or applying for kit distribution from the Tokyo Metropolitan Government.

If you want to purchase it yourself, please purchase an antigen test kit that has been approved as a drug (one labeled as "in-vitro diagnostic drug" or "class 1 drug").

Regarding the distribution of antigen qualitative test kits to those with symptoms suspected of being infected with the new coronavirus

Due to the rapid spread of infection, the Tokyo Metropolitan Government has decided to ease the concentration of testing and consultations at medical institutions, and to ensure that those with symptoms such as fever can receive appropriate health and medical services promptly. From August 1st Distributing antigen qualitative test kits approved as in-vitro diagnostics to people with symptoms suspected of being infected with the novel coronavirus (those with symptoms) doing.

The target is " Living in Tokyo so" It has been expanded to include "all ages" and "having some symptoms that may indicate the onset of new coronavirus infection". (From September 26, 2020) * However, it is limited to those who can collect samples by themselves.

For inquiries, applications and details, please check the link below or contact the call center.

Tokyo test kit direct delivery secretariat (call center) 0570‐020‐205 (From 9:00 am to 7:00 pm/every day including weekends and holidays)

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Distribution of antigen qualitative test kits to symptomatic persons through medical institutions

You can receive the test kit by submitting the "antigen qualitative test kit distribution application form" to the cooperating medical institution.

For details, please see the link below.

About registration at the Tokyo Positive Registration Center

At the Tokyo Metropolitan Positive Person Registration Center, it was found that positive cases were not covered by the notification of the outbreak, but "tested with a medical antigen test kit at home" or "institutions registered for the Tokyo Metropolitan PCR and other tests free of charge". For those who have been diagnosed as positive at a medical institution, we ask them to apply and register online and provide support such as health observation.

Target audience

Those who meet both (1) and (2) below and who fall under (3) or (4) are eligible.

(1) Residents of Tokyo (including long-term stays)

(2) Those who are not subject to the notification of outbreaks at medical institutions (those under the age of 65, those who are not pregnant, those who do not require hospitalization, those who do not administer corona therapeutic drugs or oxygen)

(3) Those who have a positive test result at home with an antigen test kit (approved as an in-vitro diagnostic drug) or at an institution that has registered for the Tokyo Metropolitan PCR free test project.

(4) Those who have been diagnosed positive at a medical institution

About registration method

Please check the link below (Tokyo Metropolitan Government website) and register yourself.

If you have any questions about how to register, please contact the call center (0570-080-197). *The public health center cannot handle this.

If you would like to consult about a doctor's office or symptoms

Consultation contact information

"Itabashi Ward New Corona Health Consultation Desk"

If you do not have a family doctor, are unsure of which medical institution to consult, or if you have any concerns about the new coronavirus infection, please contact the Itabashi Ward Novel Coronavirus Health Consultation Desk.

Phone number: 03-4216-3852
Reception hours: 9:00 a.m. to 5:00 p.m. (excluding Saturdays, Sundays, and holidays)

The Health Consultation Desk cannot answer questions about the COVID-19 vaccination. Please contact the Itabashi Ward Novel Coronavirus Vaccine Call Center (phone number: 0120-985-252). Please note that it is very difficult to reach us by phone. In order to improve service and provide highly convenient service, we support calls with number notification. Thank you in advance for your understanding.

Tokyo Fever Consultation Center

Phone: 03-5320-4592 / 03-6258-5780 / 03-5320-4411 / 03-5320-4551 24 hours
Languages: English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish

Tokyo Metropolitan Fever Consultation Center Medical Institution Information Dial

Phone: 03-5320-4327 / 03-5320-5971 / 03-5320-7030 All open 24 hours

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About this page inquiry

Infectious Disease Control Division, Healthy Lifestyle Department
32-15 Oyama Higashimachi, Itabashi-ku, Tokyo 173-0014
Phone: 03-3579-2321 Fax: 03-3579-1337
Please use the dedicated form for inquiries to the Infectious Disease Control Division, Health Ikigai Department.

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