Online/telephone medical treatment for the 8th wave of the new corona

If you suspect a new coronavirus infection or influenza and have symptoms such as fever, or if you are unsure about visiting a medical institution, you can receive an online consultation.

Online/telephone medical services set up by the city

Online and telephone consultations are also available during the year-end and New Year holidays (12/29-1/3).

Flow of online/telephone consultation ((1) to (2) are common to online/telephone consultation)

(1) Voluntary inspection

  • Conducting self-inspection with the new corona test kit

If you do not have a test kit, you can apply from the secretariat below.
Tokyo test kit direct delivery secretariat (external link)

(2) Advance preparation

  • Confirmation of target audience

Eligible people are limited to those who meet all of the following conditions a to c.
(a) Residents of Ota Ward over the age of 15 (b) Persons suspected of having novel coronavirus influenza, low risk of severe symptoms, and relatively mild symptoms (Note 1) Persons aged 65 or over, those with underlying diseases For those who are pregnant, please consult a medical institution because it is considered to be at risk of aggravation.
(c) Those who have completed self-examination with the new corona test kit

Flow of online medical treatment

(3) Medical appointment

  • Download the dedicated app curon and register an account
  • When registering for an account, register your health insurance card information and credit card information for online payment.
  • Book an online medical examination using the app (Reservations can be accepted 24 hours a day. The final reservation reception time on the day is 1 hour before the examination)
  • Consultation hours are from 6:00 p.m. to 11:00 p.m. (including weekends and holidays ).
  • The maximum number of medical receptions is 50 per day (100 per day from December 29th to January 3rd)

Application form for online medical treatment

(4) On the day of treatment

  • Online medical consultation (interview, diagnosis, prescription, etc.)
  • Once the medical treatment fee (first visit fee including prescription drug fee is paid by yourself), make an online payment with the app
  • A system usage fee of 330 yen will be added for each online consultation.

(5) Medicine prescription and delivery

  • If you receive a prescription at the time of your consultation, the prescribed medicine will be delivered to your home (arrive on the same day or the next day)

Telemedicine flow

(3) Advance preparation

  • Call the telemedicine counter and make a reservation for telemedicine (Last reception time for the day is until 10:15 p.m.)
  • Apply for health insurance card information by phone or fax
  • Consultation hours are from 6:00 p.m. to 11:00 p.m. (including weekends and holidays ).
  • The maximum number of medical receptions is 50 per day (100 per day from December 29th to January 3rd)

(4) On the day of treatment

  • Receive a call from a doctor at the scheduled appointment time and receive a medical examination (interview, diagnosis, prescription, etc.)

(5) After treatment

  • If you receive a prescription at the time of your consultation, the prescribed medicine will be delivered to your home (arrive on the same day or the next day)
  • After the medical treatment fee (first visit fee including prescription drug fee is paid by yourself), mail the invoice to your home at a later date.
  • Call charges will be borne by you

System securing period

For the time being from December 1, 2022

Tokyo Temporary Online Fever Medical Center

In Tokyo, in response to the simultaneous epidemic and spread of the new coronavirus infection and influenza this winter, in response to the urgent need for fever outpatients due to the spread of infection, an online We are implementing the "Tokyo Temporary Online Fever Medical Center" that provides medical care.
Please check the link below for details.

About ambulance request

In recent years, there has been a tendency to call 119 for mild symptoms, increasing the number of ambulance dispatches and taking longer to arrive at emergency sites.
Please refer to the following HP link for emergency request.
If you are unsure whether to call an ambulance

About visiting a medical institution

if diagnosed positive

inquiry

Infectious Disease Control Division

Phone: 03-5744-1263
Fax: 03-5744-1524
Inquiries by email

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