Inquiries and consultations regarding vaccinations and adverse reactions

Nakano Ward Covid-19 Vaccination Call Center

For inquiries about vaccination, please contact the call center.
Those with hearing impairments or those who find it difficult to talk over the phone can consult by fax (03-3382-7765).

【telephone number】

0120-76-4040 (toll-free)

【Reception time】

Every day (except January 1-3)
9am to 7pm

【supported language】 Japanese, English, Chinese, Korean

Ministry of Health, Labor and Welfare Covid-19 Vaccine Call Center

You can consult and inquire about basic information about the vaccines you can receive, priority vaccinations, side effects, etc.

【telephone number】

0120-761770 ( toll- free)

【Reception time】

9:00 am to 9:00 pm

(every day including Saturdays, Sundays and holidays)

【supported language】

Japanese, English, Chinese, Korean, Thai, Vietnamese, Portuguese, Spanish

Ministry of Health, Labor and Welfare Novel Coronavirus Vaccine Call Center (opens in a new window)

Those with hearing impairments or those who find it difficult to talk over the phone can consult by fax or e-mail (All Japan Federation of the Deaf website). (Opens in new window.)

Tokyo Novel Coronavirus Vaccine Adverse Reaction Consultation Center

This is the contact point for consultations when symptoms of adverse reactions occur after vaccination .

【telephone number】 03-6258-5802

【Reception time】

24 hours (every day including Saturdays, Sundays and holidays)

【supported language】

Japanese, English, Chinese, Korean, Thai, Vietnamese, Nepali, Tagalog, Burmese, French, Portuguese, Spanish

Tokyo Novel Coronavirus Vaccine Adverse Reaction Consultation Center (opens in a new window)

Q&A (common question) about vaccination

You can check it here. (Opens in new window.)

Flow on the day of vaccination

Please see the video for the flow of the day of inoculation.
Please check the details of your reservation in advance to make sure there are no mistakes in the vaccination date and venue. You can check with the call center ( 0120-76-4040 ) or the reservation site .

▼ [Nakano Ward] New Coronavirus Vaccination Information ~ Flow at the Vaccination Venue ~ (Opens in a new window.)

Inquiries about this page

Health and Welfare Department Health Prevention Division (Nakano Ward Public Health Center) In charge of new coronavirus vaccination

2-17-4 Nakano, Nakano-ku, Tokyo (Nakano-ku Public Health Center)

telephone number 03-3382-2427  fax number 03-3382-7765  Mail form
Reception time From 8:30 a.m. to 5:00 p.m. on weekdays

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