I will write a consultation desk to be careful not to get infected with the new coronavirus.

• You can watch a video to prevent the new coronavirus and stay safe.

A request to everyone living in Tokyo

In order not to increase the number of people who get sick, please continue to be careful and act accordingly.
New information about the new coronavirus

• Find a place to speak in the language of your own country
• Be careful in your daily life so that the new coronavirus does not spread

(Be aware of your daily life)

(Be alert at a restaurant)

• "About the new coronavirus <easy Japanese>" Council of Local Authorities for International Relations (opens in a new window)

Consultation in a foreign language

Tokyo Multilingual Consultation Navi

You can talk about the anxiety of the new coronavirus infection and the impact on your life.
Easy Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Portuguese, Spanish, Indonesian, French , Thai, Russian, Hindi and Burmese.

Phone number
03-6258-1227
Response time
From Monday to Friday from 10:00 a.m. to 4:00 p.m.

Tokyo Metropolitan Government Telephone Consultation Desk

I can speak Japanese, English, Chinese, and Korean.

Phone number
0570-550571
Response time
From Monday to Friday from 9:00 a.m. to 10:00 p.m.

Foreign tourist (ryokosha) call center

I can speak Japanese, English, Chinese and Korean. You can consult about basic information about the new coronavirus (Singata Corona virus) and points for hand washing measures.

Phone number 050-3816-2787
Response time 24 hours
There are no rest days.

Tokyo Metropolitan Health and Medical Information Center "Himawari"

I can speak English, Chinese, Korean, Spanish and Thai. You can consult when you want to go to the hospital.

Phone number 03-5285-8181
Response time 9:00 a.m. to 8:00 p.m. No days off.

AMDA International Medical Information Center (when looking for a hospital that speaks a foreign language)

I speak in easy Japanese.

Phone number 03-6233-9266
Response time Monday to Friday 10:00am to 3:00pm

Consultation in Japanese (soun)

Telephone Consultation Center for Returnees and Contact Persons

Nakano Ward New Corona Consultation Telephone Consultation Center

Phone number 03-3382-6532
Response time 9:00 a.m. to 5:00 p.m. Closed on Saturdays, Sundays, and national holidays

Tokyo Metropolitan Government, Special Wards, Hachioji City, Machida City Joint Telephone Consultation Center

Phone number 03-5320-4592
Hours of Operation: Weekdays from 5:00 p.m. to 9:00 a.m. the next day (24 hours on Saturdays, Sundays, and national holidays)

Telephone consultation service of the Ministry of Health, Labor and Welfare

telephone number 0120-56-5653
Response time Consultations are available from 9:00 a.m. to 9:00 p.m. on Saturdays, Sundays, and holidays.

Be careful not to get sick

• Place a tissue over your mouth and nose when you cough or sneeze.
• Wear a mask.
• I don't go to places where there are many people.
• Wash your hands thoroughly.
• Wipe your hands with alcohol.
• Don't go to a room where the wind doesn't blow.
• I stay at home on my rest days.
  You can go shopping for food and drinks.
  You can go to the hospital.
• At night, I go home early.
• If you have a fever or cough, do not go to school or work.
• Measure and record your body temperature every day.

Please contact the next person immediately.

• People with mild cold symptoms such as fever and cough
• a person who is sluggish
• People who have trouble breathing