Please take proper precautions to avoid contracting the new coronavirus.
For detailed information, please check the website below.
- New coronavirus related information (Council of Local Authorities for International Relations page )
- Consultation desks for foreigners nationwide (Zenkoku no Gaikoku Jin Souden Madoguchi) (external site)
How to prevent
- Wash your hands thoroughly.
- Disinfect your fingers with alcohol.
- Cover your mouth and nose with a tissue when you cough.
- Wear a mask when you have a cough.
- I don't go to places where many people gather.
How to properly wash your hands (PDF: 131KB)
Observance when coughing (PDF: 150KB)
Consultation Desk (Soudon Madoguchi)
Those who have a continuous fever, those who have respiratory symptoms, and those who have traveled to endemic areas Or, if you have a history of contact with a patient, please contact the Fever Consultation Center.
telephone numbers Phone number |
Correspondence time time |
Supported languages language |
|
---|---|---|---|
Tokyo Fever Consultation Center Tokyo Metropolitan Fever Consultation Center |
03-6258-5780 03-5320-4592 |
24 hours 24 hours |
Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish Japanese English Chinese Korean Vietnamese (Betonamug) Tagalog Nepali Myanmar language Thai French Portuguese (Porto Gargo) Spanish |
Ota City Consultation Center Ota Ward Consultation Center |
03-5744-1360 | Weekdays 9:00-17:00 Weekdays from 9:00 a.m. to 5:00 p.m. |
English Japanese |
telephone numbers Phone number |
Correspondence time time |
Supported languages language |
|
---|---|---|---|
Tokyo Coronavirus (Omicron) Call Center New Corona/Omicron Stock Call Center |
0570-550571 | Weekdays 9:00-22:00 Weekdays from 9:00 a.m. to 10:00 p.m. |
Japanese, English, Chinese, Korean, Vietnamese, Tagalog, Nepali, Burmese, Thai, French, Portuguese, Spanish Japanese English Chinese Korean Vietnamese (Betonamug) Tagalog Nepali Myanmar language Thai French Portuguese (Porto Gargo) Spanish |
MHLW Call Center Ministry of Health, Labor and Welfare Telephone Consultation Service |
0120-565653 | ①~⑥ Everydays 9:00-21:00 every day From 9:00 a.m. to 9:00 p.m. ⑦ Everydays 9:00-18:00 every day From 9:00 a.m. to 6:00 p.m.⑧ Everydays 10:00-19:00 every day From 10:00 a.m. to 7:00 p.m. |
Japanese, English, Chinese, Korean, Portuguese, Spanish ① Japanese ②English ③Chinese ④Korean ⑤Portuguese (Portuguese) ⑥Spanish Thai ⑦ Thai Vietnamese ⑧Vietnamese |
For those who are visiting Japan on a trip
Foreigners Travelers Call center
Basic information about the novel coronavirus and hotel cancellation fees.
telephone numbers Phone number |
Correspondence time time |
Supported languages language |
|
---|---|---|---|
Japan Visitor Hotline Call center for foreign tourists |
050-3816-2787 | 24 hours 24 hours |
Japanese, English, Chinese, Korean Japanese English Chinese Korean |
JNTO Call Center Flyer (PDF: 295KB)
Search for hospitals that can speak foreign languages
"Sunflower" homepage (external site)
telephone numbers Phone number |
Correspondence time time |
Supported languages language |
|
---|---|---|---|
Tokyo Metropolitan Health and Medical Information Center “Himawari” <Hospital search, medical information, and interpretation services for emergency medical services> Medical Institution Information Service "Himawari" (Iryou Kikan Annai Service "Himawari") |
03-5285-8181 | Everydays 9:00-20:00 every day From 9:00 a.m. to 8:00 p.m. |
Japanese, English, Chinese, Korean, Thai, Spanish Japanese English Chinese Korean Thai Spanish |
Related links
Easy Japanese (Bureau of Life and Culture, Tokyo Metropolitan Government)
Q&A about the new coronavirus (Ministry of Health, Labor and Welfare)
What is coronavirus? (National Institute of Infectious Diseases)
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Opinions on the Ota City website
Opinions and requests about the homepage are accepted by mail form
inquiry
Infectious Disease Control Division
Phone: 03-5744-1263
Fax: 03-5744-1524
Inquiries by email