About correspondence to new coronavirus infectious disease in social welfare facilities

If a person who has tested positive for COVID-19 has used or worked at a social welfare facility during the infectious period (from 2 days before the onset of symptoms until the criteria for canceling medical treatment are met), the public health center will We will check the report and, if necessary, investigate the status of contact with people around you and the infection control measures at the facility.

About correspondence when patient occurred in social welfare facilities

open the pdf file If a patient with the new coronavirus infection occurs in a facility that corresponds to this table , please promptly check the following and report it to the public health center using the "Tokyo Joint Electronic Application/Notification Service".


[Matters to be confirmed/reported]

  • Office name, service category (*), type (*), office number * selectable.
  • Address, phone number, email address, name of person in charge
  • Number of positive people (X users / X staff), Cumulative number of positive people in the last week (X users / X staff)
  • Positive confirmation date of positive person
  • Possibility of close contact with other users/staff
  • Whether or not there is a plan to consult with the Tokyo Metropolitan Government Readiness Support Team
  • Presence or absence of plans to apply for social inspections (occasional inspections)


[Submit to]

Tokyo Joint Electronic Application/Notification Service a new window will open (You can also access from the two-dimensional code below)

* Click here for usage procedures

Electronic application

Concept of close contact

[If the user is positive]

  • If measures such as ventilation are taken at the dining table, it will not be a close contact person
  • Bathing assistance is within 15 minutes, or close contact is not possible if watching at a distance
  • If you wear appropriate personal protective equipment (mask, face shield, gloves, vinyl apron), the act of sucking will not be close contact. * N95 masks are recommended for inhalation.


[If the employee is positive]

  • If you wear a mask in normal nursing care, you will not be in close contact
  • If bathing assistance wears a mask, it does not come into close contact

Infection control measures in medical and nursing care settings

Contact information

Contact information
<Regarding reporting and infection control>
Infectious Disease Control Division 03-5432-2441 (Weekdays 8:30~17:15)
Himawari (Tokyo Metropolitan Health and Medical Information Service) 03-5272-0303 (for urgent contact on weekday nights, weekends and holidays)
*Please tell the Infectious Disease Control Division of the Setagaya Public Health Center that you would like to contact us urgently.
<Other related inquiries>
●Special nursing home for the elderly, paid nursing home for the elderly, nursing home for the elderly, expense nursing home, housing for the elderly with services
Elderly Welfare Division Business Manager (Social Inspection) 03-5432-2412
● Long-term care insurance service offices other than those in charge of the Elderly Welfare Division
Long-Term Care Insurance Division Business Operator Designation and Guidance (regarding standards) 03-5432-2294
Long-Term Care Insurance Division, Insurance Benefit Section (Insurance Benefits) 03-5432-2646
Long-Term Care Insurance Division Long-Term Care Certification Examination Office (Regarding Social Examination) 03-5432-2231
<About operation>
Electronic Application Service Help Desk 0120-03-0664 (weekdays 8:30-18:00)

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