If you are wondering if you should call an ambulance

In recent years, there is a tendency to call 119 even for mild symptoms, increasing the number of ambulance dispatches and taking longer to arrive at the emergency site.
If you are unsure whether to call an ambulance or if your child suddenly becomes ill, please contact the following helpline.

When you're wondering if you should call an ambulance...

Tokyo Fire Department Emergency Consultation Center ■ Phone number #7119 (push line/mobile phone)
03-3212-2323 for other calls or if you can't get through
■ Reception hours 24 hours a day, all year round

When you think you need to go to the hospital urgently
Don't hesitate to call 119!

If you are in trouble with your child's sudden illness...

Tokyo Metropolitan Government Bureau of Social Welfare and Public Health Children's Health Counseling Room (Emergency Pediatric Counseling)
■ Phone number #8000 (push line/mobile phone)
03-5285-8898 for other calls or if you can't get through
Reception hours Monday through Friday (excluding holidays and New Year's holidays) → 6:00 p.m. to 8:00 the next morning Saturdays, Sundays, holidays, New Year's holidays → 8:00 a.m. to 8:00 the next morning

It provides a guideline for deciding whether or not to visit a hospital during non-medical hours, such as at night or on holidays.

This is a website under the jurisdiction of the Tokyo Metropolitan Government, where you can easily find information on children's illnesses, fevers, injuries, and child-rearing.

This is a Tokyo metropolitan service that provides information on pregnancy, child-rearing, accident prevention, etc. so that you can raise your child with peace of mind.


Health and Medical Policy Division

Phone: 03-5744-1264
Fax: 03-5744-1523
Inquiries by email

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