"Housework support service" will be expanded after November 2022

(1) Those who are currently using this service (those whose registration number ID starts with 03 or 04) will need to apply again after the usage period ends or the maximum usage time is reached.

(2) Those who have applied in the past or whose deadline has expired must submit a new application.

(3) An application must be submitted every year to use housework support.

(4) One application (one registration per person) is required for each child (children up to 2 years old).

(5) You will not be eligible for subsidies from Minato City if you have exceeded the maximum usage time, or if you have forgotten to apply and the usage period (birthday) has passed. (actual cost)

(6) The postpartum doula has a maximum time limit of 15 hours and can be used from pregnancy to 120 days after birth.

business purpose

Home helpers or postpartum doulas specializing in maternal and child support before and after childbirth visit families in Minato City to assist with housework and childcare during pregnancy and immediately after childbirth. to hold.

Information on Minato Ward prenatal and postnatal housework and childcare support services (PDF: 350KB)

《English version》 Minato City Prenatal Postnatal Housekeeping and Child Support Service Program（PDF：299KB）

Minato City Prenatal and Postnatal Housekeeping and Childcare Support Service Application (PDF: 142KB)

Eligible households/Usage limit time

Living in Minato Ward

Period of use of housework support service	Usage time limit * The maximum usage time differs for multiple birth families (see leaflet).
From pregnancy until the day before the child turns 1 year old	128 hours (including 15 hours postpartum doula)
Until the day before turning 2 years old	48 hours
Until the day before turning 3 years old	48 hours

Utilization time

Visits are made once a day for 2, 3, or 4 hours between 8:00 a.m. and 10:00 p.m.

* Depending on the reservation situation, we may not be able to meet your request.

*Postpartum doulas have different visiting hours for each supporter. Please check the website of the business operator.

support

housework support	Preparing daily meals, cleaning and tidying, laundry, shopping (in principle, shopping will be done after visiting the home once), attending to medical examination
postpartum doula	Support for the above household chores, assistance with bathing, supervision during breastfeeding, child-rearing consultation, postpartum life planning consultation
Things impossible	Taking care of pick-up and drop-off, special preparation for ceremonial occasions, etc., general cleaning, other than daily cleaning (removing mold in the bathroom, cleaning ventilation fans, screen doors, cleaning outdoor areas, cleaning air conditioners and lighting fixtures, cleaning windows, etc.) Wiping glass, waxing floors, etc.), weeding in the garden, watering flowers and trees, taking care of pets such as walking dogs, dealing with visitors, moving and repairing furniture and electrical appliances, helping with moving, etc.

Precautions and requests

* Support cannot be used in the following cases.

• When the household support recipient (applicant) is absent
• Support outside the address (room number) you applied for
• If your child or family member has a contagious disease such as the new coronavirus infection or influenza

Please note that due to the spread of the new coronavirus infection, we may not be able to visit you or provide the support you desire.

usage fee

[Single pregnancy family]

visit time	2 hours	3 hours	4 hours	Cancellation fee
Housework support fee	1,500 yen	2,250 yen	3,000 yen	2,475 yen (per hour)
postpartum doula fee	2,000 yen	3,000 yen	4,000 yen	0 Yen

[Multiple Pregnancy Families]

visit time	2 hours	3 hours	4 hours	Cancellation fee
Housework support fee	1,000 yen	1,500 yen	2,000 yen	2,475 yen (per hour)
postpartum doula fee	1,000 yen	1,500 yen	2,000 yen	0 Yen

* Households exempt from residence tax can use the above half price, and households receiving public assistance can use it for 0 yen.

* Methods of payment for usage fees vary depending on the operator.

* Please note that in case of sudden cancellation or change of housework support, a separate cancellation fee will be charged at your own expense. For details, please refer to "Cancellations and Changes" below.

Cancellation/change

housework assistance

For cancellations or changes, please contact the home helper directly. If you contact the home helper company 24 hours before the start time of the service on the scheduled visit date, you will not be charged a cancellation fee. Please note that if you cancel within 24 hours, you will be charged a cancellation fee (own expense) . Due to the convenience of procedures for dispatching helpers, please inform the home helper company of any changes as soon as possible. In the case of sudden cancellation or change, a separate fee (2,475 yen per hour plus actual transportation expenses) will be charged. A cancellation fee will also apply if you change a 4-hour visit to 2 or 3 hours.

postpartum doula

For cancellations or changes, please contact the postpartum doula directly. For cancellations or changes, please contact us by 17:00 the day before your scheduled visit . If you contact us after 17:00, it will be assumed that you have used it for 1 hour, and the available time will be subtracted.

Usage flow

1. Application for user registration

Minato Ward prenatal and postnatal housework and childcare support service usage application form (No. 1 form) (PDF: 835KB) Attach a copy of the listed page (page 1) and submit it at the counter of the Minato City Children and Families Support Center or by mail (Minato City Children and Families Support Center, 5-7-11 Minami-Aoyama, Minato-ku, 107-0062). Please give me.

*Payment to the recipient is also available until March 31, 2023. (However, it will take 10 days for Minato Ward Children and Families Support Center to receive the documents.)
* If you are a tax-exempt household and did not have resident registration in Minato Ward on January 1st of this year, please attach a tax exemption certificate issued by the municipality where you live before you moved in.
*For those who have decided to use it within 10 days after receiving it at the Children and Families Support Center, 1. Notification of decision, 2. Doula card (if applicable), 3. Information on use, 4. Business operator list will be sent. Please bring your "registration number (ID)" and "tier", which will be notified in the decision notice, until the deadline, as they will be required at the time of reservation.

*If there is a change in the details such as the address listed in the notice of decision, please submit the Minato Ward Prenatal and Postnatal Housework and Childcare Support Business Usage Change Application Form (Form 4) (PDF: 55KB) . . An entry example is shown below.

• Entry example (when there is a change in the contents of the decision notification, such as address and class division) (PDF: 93KB)

2.Request for dispatch date and time

(1) Housework support

If decision letters of advice arrive at hand, you choose company from list of companies (PDF: 290KB) , and apply for company directly according to application method within ten days before visit preferred date .

We will coordinate the date and time and support content with the business operator and decide the date and time of the visit.

*Depending on staff availability, we may not be able to meet your request.

* Due to the spread of the new coronavirus infection, it may not be possible to visit.

[Important] When applying, be sure to inform the operator of the following 10 items.

1.Registration number (individual ID) and class classification (alphabet) described in the notification of decision

2. Applicant's name

3. Zip code, address (If you live in an apartment, please also tell us the apartment name)

4. Contact information (2 for normal and emergency)

5. Do you have pets?

6. Desired date and time of visit

7. Is it possible to adjust the schedule and time?

8. Desired support content ( only the support content (housework support) described on this page is available )

9. Birth date (birthday) or expected date of birth

10.Single birth or multiple births (twins, triplets, etc.)

(2) Postpartum doula

After receiving the notification of decision and the doula card, access the website of Matsugaoka Midwifery Center and apply for use from "postpartum doula visit care".

＞＞ Matsugaoka maternity hospital homepage (link to an external site)

Select the route from your home to see a list of available postpartum doulas.

*Please apply at least 7 days before the desired visit date.

*Depending on availability, we may not be able to meet your request.

*At the first visit, an interview will be held to confirm the desired support content. These are included in your usage time.

* Due to the spread of the new coronavirus infection, we may not be able to visit you or provide the support you desire.

3. Payment of usage fee

Please pay the usage fee to each business operator using the payment method listed on the business operator list.