In order to prevent the spread of new coronavirus infections, please continue to implement appropriate infection prevention measures. To prevent the spread of infection, the awareness and actions of each and every one of you are extremely important. Thank you for your cooperation.
*Basic infection prevention measures (PDF: 434KB)
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About Shinagawa City new coronavirus infectious disease (correspondence contents, consultation desk)
○Changes in handling of close contacts ○Response to infected people in the city ○For those who wish to receive a certificate of medical treatment ○For medical personnel and business operators
- External link
- Cabinet Secretariat new coronavirus infectious disease measures homepage (the other window indication)
- Tokyo coronavirus infectious disease measures site (the other window indication)
- List of new arrivals in Tokyo (open in a new window)
- About specialized telephone consultation about human rights problem to affect Tokyo new model coronavirus infectious disease (the other window indication)
About the number of new coronavirus infectious disease patients in Shinagawa Ward (as of December 26, updated about once a week) (PDF: 303KB)
- Tokyo "coronavirus infectious disease measures site" this (the other window indication)
- Click here for a list of new arrivals in Tokyo (open in a new window)
- About publication of Tokyo positive rate (the other window indication)
- Please check the table below for the number of positive patients in Tokyo (by municipality, total).
Those who have symptoms such as fever and who have a family doctor
Please call the medical institution you regularly visit.
Those who have symptoms such as fever and do not have a family doctor
Tokyo Metropolitan Fever Consultation Center Telephone 03-5320-4592 (available 24 hours)
Depending on the symptoms, we will guide you to a nearby medical institution in the area.
Shinagawa Ward Medical Association Primary Physician Referral Desk Telephone 03-3450-6676 9:00 a.m. to 5:00 p.m. (weekdays only)
Ebara Medical Association Primary Physician Referral Desk Telephone 03-5749-3088 9:00 a.m. to 5:00 p.m. (weekdays only)
We will introduce you to a doctor who will be your primary care doctor, depending on your symptoms.
Those who do not have symptoms such as fever, but would like to consult about prevention of infection related to the new coronavirus, infection anxiety, etc.
Shinagawa Ward New Coronavirus Infectious Disease Consultation Desk Telephone 03-5742-9108 (9:00 a.m. to 5:00 p.m. (weekdays only))
Tokyo Metropolitan Government Counseling Desk for New Coronavirus Infectious Diseases (New Corona Call Center)
Telephone 0570-550-571 (9:00 am to 10:00 pm (including weekends and holidays))
*Consultation for those who have difficulty communicating by phone, such as those with hearing impairments, FAX03-5388-1396
Ministry of Health, Labor and Welfare Consultation counter for new coronavirus infections Telephone 0120-565-653 (toll-free, 9:00 am to 9:00 pm (including weekends and holidays))
*For those with hearing impairments, please see the All Japan Federation of the Deaf website (open in a new window) .
Foreigners who want to consult about anxiety and impact on life due to the spread of infection
Tokyo Multilingual Consultation Navi (PDF: 152KB)
(Tokyo Tagengo Sounavi)
TEL03-6258-1227 (reception: from 10:00 a.m. to 4:00 p.m. weekdays only)
Those who have returned or entered the country from areas where the new coronavirus infection is endemic
Please check the "About the new coronavirus infection" page
ask the chatbot
Ask the chatbot a question about the new coronavirus (chatbot screen opens)
About prevention of human rights violations related to the new coronavirus infection
Please see this page for details, such as a consultation desk, regarding the prevention of human rights violations related to the new coronavirus.
- For those who have trouble living
・ Click here for the consultation desk for those who are in need of living
・Click here for information on the housing security benefit system
・Free distribution of sanitary products for those who have difficulty obtaining sanitary products
・Independence support money for the needy living with the new coronavirus infectious disease - For those who work (Various ward consultation counters, etc.)
・Shinagawa Ward Employment Center About shrinking the vocational consultation counter
・ About the suspension of Wakamono and women's employment consultation - Reduction of national health insurance premiums
- Reduction of medical insurance premiums for the elderly
- Reduction of taxes (the other window indication) of care premium
- External link
- Information (the other window indication) of Ministry of Health, Labor and Welfare living and work
- Ministry of Health, Labor and Welfare new coronavirus infectious disease correspondence leave support money, benefit (the other window indication)
- Ministry of Health, Labor and Welfare Subsidies for elementary school closures due to new coronavirus infections (open in a separate window)
- To person having difficulty in payment of electricity, gas rate under the influence of Ministry of Economy, Trade and Industry new coronavirus infectious disease (the other window indication)
- Tokyo new coronavirus infectious disease support information navigator (the other window indication)
- Tokyo Metropolitan Government Bureau of Waterworks About postponement of payment of water and sewage charges due to the spread of new coronavirus infection (open in a separate window)
- Consultation business from the pregnancy period
- New coronavirus infectious disease-related information (collection of links) for pregnant women
- External link
- Ministry of Health, Labor and Welfare: New coronavirus response related information for pregnant women and infants (open in a separate window)
- Tokyo: Pregnancy consultation relief line (the other window indication)
- For businesses whose business environment has changed
- About exemption of various certificates used for procedures such as loans and loan mediation
- (For shopping districts) About support for the new coronavirus in Tokyo
- External link
- Ministry of Health, Labor and Welfare working person, manager, self-employed person (the other window indication)
- To all Tokyo companies and working people (open in a new window)
- About correspondence when an employee is infected with the new coronavirus
- Formulation of plans for telework and staggered working hours due to the effects of the new coronavirus infection
- For medical personnel
- For inns and residential lodging businesses (managers) / management rights holders of commercial facilities / businesses handling food, etc.
- External link
- About correspondence of municipal school, library
- About the operation of Smile School
- About correspondence such as nursery schools in ward
- About correspondence of kindergarten in ward
- To everyone raising children
- External link
- [Shinagawa City] An announcement concerning COVID-19 Vaccinations [Shinagawa City]
- Shinagawa Ward: Some facilities in the ward are closed due to the novel coronavirus. There are facilities being closed because of the New Coronavirus (COVID-19) in the Shinagawa City.(PDF: 424KB)
- Shinagawa Ward: Some facilities in the ward are closed due to the novel coronavirus. There are facilities being closed because of the New Coronavirus (COVID-19) in the Shinagawa City.(WORD : 35KB)
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Tokyo Multilingual Consultation Navi (PDF: 152KB)
Telephone number 03-6258-1227
Monday to Friday (Monday to Friday, AM10:00 - PM4:00)
*Closed on Saturdays, Sundays, and holidays (Sat,Sun, and holidays are closed) - [Tokyo] Domestic Violence Consultation Service
- External link
- Cabinet Secretariat: Video (douga), poster flyer (the other window indication) for infectious disease (kansensho) measures (taisaku)
- Ministry of Health, Labor and Welfare: Explains new coronavirus infectious disease (shingata corona virus kansensho) in various languages (COVID-19 Multilingual Guide) (open in a separate window)
- Ministry of Health, Labor and Welfare: About work and life (Employment Policy for Foreign Workers) (open in a new window)
- Ministry of Justice: A daily life support portal for foreign nationals / MInistry of Justice (open in a new window)
- Information (English/chubun/한국어/easy Japanese) about Tokyo new model coronavirus infectious disease (COVID-19) (the other window indication)
- To all of you who live in Tokyo, please change your lifestyle so that you don't become infected with the new coronavirus. (This is a request for people to change their everyday lives in order to prevent the spread of COVID-19.)
- About vaccine (wakuchin) inoculation (sesshu) of new (shingata) corona (COVID-19 vaccine Notification) (the other window indication)
- PDF material
- Example of practicing "New Lifestyle"(PDF : 79KB)
- "Avoid the "Three Cs"!" (Prime Minister's Office, Ministry of Health, Labor and Welfare) (PDF: 2MB)
- Message from Mayor Hamano to residents
- Based on the declaration of a state of emergency, Shinagawa City has established the following basic policy to prevent the spread of infection.
・Shinagawa City basic policy in response to the declaration of a new coronavirus infectious disease emergency (WORD: 15KB)
・Shinagawa City basic policy in response to the declaration of a new coronavirus infectious disease emergency (PDF: 36KB) - Shinagawa City has set up a new coronavirus infectious disease countermeasures headquarters headed by the head of the ward, and is taking measures against infectious diseases.
・Please see this page for the progress and outline of the task force meeting . - FY2020 supplementary budget
- Press release
- Shinagawa City has established publication standards for disseminating cases of new coronavirus infectious diseases at facilities in the ward.
・Criteria for disclosure of new coronavirus infectious disease in Shinagawa City (PDF: 102KB) - Report on the results of the recruitment of donations to support measures against new coronavirus infectious diseases
Status of administrative services and facilities (municipal schools, Smile schools, nursery schools, kindergartens, facilities for the elderly, garbage collection, etc.)
In response to the state of emergency declared by the country, Shinagawa Ward has changed its response to administrative services and facilities.
We apologize for the inconvenience, but we ask for your understanding and cooperation.
About procedures that can be done without coming to the ward office
- Please use "mail request" that can be done for free shipping (family register / resident's card)
- Notification of moving out can also be handled by mail.
- About request for mailing copy of resident's card, proof of family register
- About mailing of family register notification
- We accept enrollment procedure of National Health Insurance by mail
- Reduction of national health insurance premiums
- Reduction of medical insurance premiums for the elderly
- Nursing-care insurance premium exemption
- Related information (links to ministries and agencies, other organizations, etc.)
- Please be careful about fraud disguised as benefits
- (Mainly for the elderly) In order to maintain a healthy lifestyle even during the period of measures against infectious diseases are concerned about a decline in For the countermeasures, please refer to the PDF below created by the Tokyo Metropolitan Institute of Geriatrics and Gerontology.
・"To maintain a healthy lifestyle during the infectious disease control period" (PDF: 162KB) - Novel Coronavirus Infection and Mental Care
- Window such as DV consultation, counseling consultation by female counselor
- To pet owners
- External link
Various posters and flyer data
Please feel free to download and use it.
We ask for your cooperation in preventing outbreaks of the new coronavirus.
・"Avoid the 3 Cs!" (Prime Minister's Official Residence, Ministry of Health, Labor and Welfare) (PDF: 2MB)・"Avoid the "Three Cs"!" (Prime Minister's Office, Ministry of Health, Labor and Welfare) (PDF: 2MB)
・"Avoid the three Cs!" (Wa! Shinagawa) (PDF: 121KB)
・To prevent the new coronavirus (PDF: 213KB)
・Hand washing procedure (PDF: 820KB)
・About cough etiquette (PDF: 79KB)
・How to dispose of garbage at home to prevent infectious diseases such as the new coronavirus (PDF: 347KB)
・Tokyo Multilingual Consultation Navi (PDF: 152KB)
・"Please cooperate with infection control measures at the store." (PDF: 739KB)
・Please stop drinking on the street (PDF: 117KB)
・Be well prepared and enjoy the New Year holidays! (PDF: 604KB)
Please be careful about fraud disguised as benefits.
・It may be a scam disguised as benefits! (PDF: 423KB)