Infectious disease related information (new coronavirus)

In order to prevent the spread of new coronavirus infections, please continue to implement appropriate infection prevention measures. To prevent the spread of infection, the awareness and actions of each and every one of you are extremely important. Thank you for your cooperation.

*Basic infection prevention measures (PDF: 434KB)

About new coronavirus infectious disease
PCR test
  • About Shinagawa City new coronavirus infectious disease (correspondence contents, consultation desk)
    ○Changes in handling of close contacts ○Response to infected people in the city ○For those who wish to receive a certificate of medical treatment ○For medical personnel and business operators

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Being vaccinated

Infected person information

About the number of new coronavirus infectious disease patients in Shinagawa Ward (as of December 26, updated about once a week) (PDF: 303KB)

Infection consultation desk
call center

Those who have symptoms such as fever and who have a family doctor

Please call the medical institution you regularly visit.

Those who have symptoms such as fever and do not have a family doctor

Tokyo Metropolitan Fever Consultation Center Telephone 03-5320-4592 (available 24 hours)
Depending on the symptoms, we will guide you to a nearby medical institution in the area.

Shinagawa Ward Medical Association Primary Physician Referral Desk Telephone 03-3450-6676 9:00 a.m. to 5:00 p.m. (weekdays only)

Ebara Medical Association Primary Physician Referral Desk Telephone 03-5749-3088 9:00 a.m. to 5:00 p.m. (weekdays only)
We will introduce you to a doctor who will be your primary care doctor, depending on your symptoms.

Those who do not have symptoms such as fever, but would like to consult about prevention of infection related to the new coronavirus, infection anxiety, etc.

Shinagawa Ward New Coronavirus Infectious Disease Consultation Desk Telephone 03-5742-9108 (9:00 a.m. to 5:00 p.m. (weekdays only))

Tokyo Metropolitan Government Counseling Desk for New Coronavirus Infectious Diseases (New Corona Call Center)
Telephone 0570-550-571 (9:00 am to 10:00 pm (including weekends and holidays))
*Consultation for those who have difficulty communicating by phone, such as those with hearing impairments, FAX03-5388-1396

Ministry of Health, Labor and Welfare Consultation counter for new coronavirus infections Telephone 0120-565-653 (toll-free, 9:00 am to 9:00 pm (including weekends and holidays))
*For those with hearing impairments, please see the All Japan Federation of the Deaf website (open in a new window) .

Foreigners who want to consult about anxiety and impact on life due to the spread of infection

Tokyo Multilingual Consultation Navi (PDF: 152KB)
(Tokyo Tagengo Sounavi)
TEL03-6258-1227 (reception: from 10:00 a.m. to 4:00 p.m. weekdays only)

Those who have returned or entered the country from areas where the new coronavirus infection is endemic

Please check the "About the new coronavirus infection" page

ask the chatbot

Ask the chatbot a question about the new coronavirus (chatbot screen opens)

About prevention of human rights violations related to the new coronavirus infection
Please see this page for details, such as a consultation desk, regarding the prevention of human rights violations related to the new coronavirus.

Support (for individuals)
Consultation window
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Pregnancy banner
pregnant woman

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Support (for businesses)
Consultation window for business operators
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Everyone related to business offices in the ward
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School, nursery school, child care, etc.
Elementary school student
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Consultation for foreigners
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PDF material

From Shinagawa Ward
head of a ward

Response status of administrative services and facilities

Status of administrative services and facilities (municipal schools, Smile schools, nursery schools, kindergartens, facilities for the elderly, garbage collection, etc.)

In response to the state of emergency declared by the country, Shinagawa Ward has changed its response to administrative services and facilities.
We apologize for the inconvenience, but we ask for your understanding and cooperation.

Procedures that can be done without coming to the ward office

About procedures that can be done without coming to the ward office

Other information
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