About correspondence to affect new coronavirus infectious disease in care service office

1. If someone is suspected of being infected, please refer to the response flow chart below and respond accordingly.
If more than one infected person occurs , please submit the "New Coronavirus Infectious Disease Report at Social Welfare Facilities" to the Nursing Care Insurance Division by e-mail or fax. After submitting the report, if there is a change in the infection status, such as an increase in the number of infected people, please report to the Nursing Care Insurance Division again.

【contact address】
○ Fever Consultation Center (for those who do not have a family doctor)
Phone: 054-249-2221 (available 24 hours)
○Long-term Care Insurance Division
Business Guidance Section 1 Telephone: 054-221-1088 (facility services, community-based services)
Business Guidance Section 2 Phone: 054-221-1377 (home service, home care support office)
Fax: 054-221-1298
E-mail: kaigohoken@city.shizuoka.lg.jp

(Reference) Correspondence flow diagram ● Admission/residence system (Excel) Short-term/outpatient system (Excel) Visiting system (Excel)

(Reference) Regarding staff support dispatch to cluster outbreak facilities
● Shizuoka Prefecture Homepage

2. When the office is voluntarily closed from the viewpoint of infection prevention, etc.
If there are no infected people, but you want to voluntarily close your office from the viewpoint of infection prevention, please submit a "leave report" to the Nursing Care Insurance Division by e-mail or fax.
If you wish to extend the leave period, please submit the leave report again.

【contact address】
Nursing Care Insurance Division
Business Guidance Section 1 Telephone: 054-221-1088 (facility services, community-based services)
Business Guidance Section 2 Phone: 054-221-1377 (home service, home care support office)
Fax: 054-221-1298
E-mail: kaigohoken@city.shizuoka.lg.jp

Please download the report below.

[Guidelines for infection control (Updated: May 2, 2022)]
〇Ministry of Health, Labor and Welfare administrative notice dated April 27, 2020 ``Guidelines, teaching materials, training, etc. that can be used for infection control at facilities for the elderly, etc.''

○ Nursing care insurance latest information vol.930 "Guidelines for infection control at nursing sites (2nd edition) etc."
● Guidance on infection control at nursing care sites (2nd edition)
Infection control manual for nursing care staff (facility) , (outpatient) , (visit)
Infection control spread leaflet

In addition, please refer to the Ministry of Health, Labor and Welfare website for information on countermeasures against new coronavirus infectious diseases for nursing care facilities.
○Ministry of Health, Labor and Welfare website

[About infectious disease cluster countermeasures manual (FAQ)] (updated: July 5, 2021)]
In order to support the continuation of services when an infected person occurs, Shizuoka Prefecture has created the "Infectious Disease Cluster Countermeasures Manual (FAQ) for Welfare Facilities" in response to the new coronavirus infection. Please see below for details.
○ Shizuoka Prefecture Official Homepage About Infectious Disease Cluster Countermeasures Manual (FAQ) for Welfare Facilities

[About the provision of infection prevention tools (Updated: November 16, 2020)]
○Fukuzashi No. 119 dated July 8, 2020 “About the provision of new coronavirus infection prevention tools (notice)”
[Location of infection prevention tool]
About manual (FAQ) corresponding to Shizuoka homepage new coronavirus infectious disease

[Regarding the dispatch of staff to facilities where new coronavirus infections have occurred (Updated: December 21, 2020)]
(Published on December 21, 2020)
Please check the Shizuoka Prefectural Welfare Guidance Division website for details on dispatching support in the event of a cluster outbreak related to the new coronavirus infection.

(Published on November 6, 2020)
Please confirm the Shizuoka Council of Social Welfare homepage for the details about support staff dispatch registration such as social welfare facilities to new coronavirus infectious disease outbreak facility.

[About the reference video of infection prevention measures (Updated: July 2, 2020)]
　This is a video guide created by the Ministry of Health, Labor and Welfare that summarizes the points of infection control according to the actual situation of the service so that you can learn the basic actions to prevent the spread of the new coronavirus infection.
○Ministry of Health, Labor and Welfare website Infection control video summary page

[Regarding priority supply of ethanol for hand disinfection (Updated: September 15, 2020) ]
　Based on the situation where it is difficult for social welfare facilities, etc. to obtain ethanol for hand disinfection, the Ministry of Health, Labor and Welfare has established a mechanism for preferentially supplying ethanol for hand disinfection to social welfare facilities, etc. (for a fee). We operate in collaboration with you. Please see below for details.
○ Shizuoka Prefectural Welfare Guidance Division Website
○ [For medical institutions, facilities for the elderly, etc.] Ethanol purchase site procedure publicity

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*Similar notices are distributed in broadcast emails.

[Others] (Updated: December 11, 2020)

Dated December 8, 2020
○ About the provision of nursing care services when elderly people infected with the new coronavirus are discharged from the hospital (request)

dated March 13, 2020
○ Points to note regarding dealing with people suspected of being infected with the novel coronavirus (Notice)
○ Nursing care insurance latest information vol.777 “Points to note for preventing the spread of infection at social welfare facilities”

Date of February 5, 2020
○ Response to new coronavirus-related pneumonia at nursing care service offices (notice)

[Commercial service office]

◎Changes in handling of safety confirmation by telephone (Updated: June 19, 2020)
○ Temporary change in handling of commuter service offices affected by new coronavirus infection (notice)

○ Q&A collection (separate sheet)

● May 1, 2020, No. 02 Shizuka Kensuke No. 560 "Temporary handling of outpatient service offices related to new coronavirus infections (notice)" 

●On June 8, 2020 Shizuoka Prefecture Health and Welfare Department Welfare and Longevity Bureau Welfare Guidance Division Administrative Notice
"Temporary handling of nursing care fees, etc. at day care offices related to new coronavirus infectious disease (notice)"

Q&A (notice) about temporary handling of commuter service offices related to new coronavirus infectious disease in Motoichi

[In-home care support office]

◎ About calculation of addition in temporary handling of in-home long-term care support expenses (updated on June 23, 2020)
○"Regarding the calculation of the addition in the temporary handling of in-home care support costs related to the new coronavirus infectious disease (notice)"

◎ Temporary handling of in-home care support costs (Updated: June 1, 2020)
○ "Temporary handling of in-home nursing care support costs related to new coronavirus infectious disease (notice)"

◎ Handling of service staff meetings, etc. (updated on March 27, 2020)
○ "About the extension of the expiration date of the handling of service staff meetings, etc. related to the new coronavirus infectious disease (notice)"
[Previous Notice] Handling of Service Personnel Meetings Related to New Coronavirus Infectious Diseases (Notice)

[Community-based service office]

◎ Regarding the handling of the management promotion meeting, etc. (Updated: March 30, 2020)
○ "About the extension of the effective period of the handling of the management promotion meeting, etc. pertaining to the new coronavirus infectious disease (notice)"

●Attachment
[Previous notice] Regarding the handling of the management promotion meeting related to the new coronavirus infectious disease (notice)

◎Regarding the handling of our own remuneration standards (Updated: March 30, 2020)
○"About the handling after April, 2020 of Shizuoka-shi original remuneration standard to affect new coronavirus infectious disease (notice)"
[Previous notice] Regarding the handling of Shizuoka City's original remuneration standards related to the new coronavirus infection (notice)

● "Returnee/Contact Consultation Center" Shizuoka City Public Health Center TEL 054-249-2221 (available 24 hours on weekdays, weekends and holidays)

●"Shizuoka City New Corona Anything Consultation Dial" TEL 0570-08-0567 (9:00-20:00 every day)
* This phone uses "Navi Dial", and a call charge of 10 yen will be charged every 20 seconds.